Remove General Manager Remove KPI Remove OTA
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Booking.Yeehaw! Riding the Booking.com Ranking Reshuffle Rodeo

Hotel Speak

The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. As Rodica reminded us: “If a general manager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”

KPI 57
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Booking.yeehaw! riding the Booking.com ranking reshuffle rodeo

eHotelier

riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. As Rodica reminded us: “If a general manager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”

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110 – Hospitality Trailblazers: Rob Mangiarelli

Travel Media Group

And, you know, every morning the general manager would come down and he’d read the PNL cause I do the daily report overnight. Between the online management index or KPI that you’ve provided for Atrium and those revenue results that you’re seeing at the end of the year. Ryan Embree: Absolutely.