What is a hotel CRM system: Benefits, features, and top 10 providers
Cloudbeds
FEBRUARY 16, 2024
The system’s ability to collect detailed data for upsells and rebooking is priceless, and the customized mobile apps help to enhance guest engagement. With special concierge tools, hotels can craft personalized marketing campaigns with upsell offers for restaurant deals, spa treatments, and room upgrades.
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