crm-software-is-changing-the-game-for-hospitality-businesses 
Hotelier Magazine
JANUARY 24, 2024
That’s not always humanly possible, however, that is where a little technical help — such as a customer relationship management system, or CRM — comes in. Using this information helps hoteliers and their teams communicate with these guests before, during and after their stay, and informs any changes they might make as a result. “We
Catala Consulting
NOVEMBER 18, 2023
The Evolution of Hotel Revenue Management In its early stages, hotel revenue management was a game of numbers – it was all about filling rooms and adjusting prices based on demand. Hotels used historical data and simple forecasting methods to set room rates, often focusing on short-term gains.
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Cloudbeds
MARCH 7, 2024
In today’s digital age, where convenience and efficiency reign supreme, it’s clear that the hospitality industry is evolving rapidly. However, online check-in has emerged as a game-changer. One key innovation at the forefront of this evolution is contactless check-in. Guest information collection.
Catala Consulting
AUGUST 30, 2022
SWOT is a TOOL that helps hotel owners access favourable business opportunities in the context of market trends and get better insights into those areas needing adjustments and improvement. A SWOT analysis is a classic tool used in the hospitality industry for planning and decision-making. What is SWOT Analysis for hotels?
Cloudbeds
JUNE 8, 2023
As the hospitality industry becomes more complex, the role of technology to help streamline operations and automate processes becomes increasingly important. There’s real power in having robust hotel management software that frees you up to focus on the guest rather than waste time on repetitive administrative tasks. in revenue.
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