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Sojern releases State of Destination Marketing 2024 Report

Hotel Business

This first-of-its-kind report, produced through a partnership between Sojern and Digital Tourism Think Tank (DTTT) , and supported by Brand USA , Destination Canada and the European Travel Commission , sheds light on the latest industry trends and challenges.

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How can hotel groups structure a high-performance reservation center?

AskSuite

In the hospitality industry, centralized reservation teams play a pivotal role in managing bookings, providing customer service, and driving revenue. As hotel groups strive to optimize their reservation processes in an increasingly competitive market, structuring a high-performance team emerges as a critical, yet challenging, endeavor.