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SiteMinder
JANUARY 5, 2025
Combining the comforts of a serviced apartment with the luxuries of a hotel, Victoria Curley , Head of Commercial , highlights one such thoughtful touch that is unique to the aparthotel sector: We provide a complimentary pastry each morning. I couldnt live without it, Victoria says.
Cloudbeds
APRIL 8, 2024
Download Guide Customize the traveler’s journey Consumer preferences have shifted significantly with the introduction of highly personalized technology like Netflix, Amazon, and Uber. How robust is the knowledge base for self-service learning and troubleshooting? Transparency. First impressions matter.
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SiteMinder
JUNE 12, 2024
Reservations management can be defined as a service role which includes tasks such as assigning room categories, dealing with VIP guests, customer interaction, converting calls to bookings, updating availability, and managing upgrades. Cross-selling, on the other hand, promotes additional services, such as spa treatments or dining packages.
Xotels
APRIL 3, 2024
Guest & Market Segmentation Hotel market segmentation is an important component of effective revenue management, allowing hotels to target diverse consumer groups based on their behaviours and budget levels. Mix of business and leisure amenities and services (see how to target the bleisure market ).
Xotels
APRIL 3, 2024
Guest & Market Segmentation Hotel market segmentation is an important component of effective revenue management, allowing hotels to target diverse consumer groups based on their behaviours and budget levels. Mix of business and leisure amenities and services (see how to target the bleisure market ).
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