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Hotel metrics: How to measure performance in the hotel industry

SiteMinder

By closely monitoring these metrics, hotel managers can gain valuable insights into their hotel’s strengths and areas for improvement. For instance, a consistently high occupancy rate might indicate effective marketing strategies, while low guest satisfaction scores could point to potential issues in service quality or amenities.

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Top 7 KPIs every hotelier must track

Hotelogix

Hotel KPI or Hotel Key Performance Indicator is the value that can be measured and which lets you set a standard to measure the success rate of your hotel business as to how is it faring in the market. KPI in hospitality industry is also used to find out if or not you are on the right track to meet the targets set.

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Hotel rate management: Best software to use

SiteMinder

There’s no single KPI that perfectly describes how effective your rate management is. Market penetration index (MPI), average rate index (ARI), and revenue generation index (RGI) : These are comparative metrics used to assess a hotel’s performance against its competitive set or the broader market.