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Beyond the price tag: The true value of an integrated hotel payment system

Cloudbeds

For instance, when a hotel receives a reservation, whether it’s through the booking engine or via an online travel agency (OTA) , staff must manually enter payment details into the property management system (PMS). In the worst-case scenario, the guest may arrive to find their reservation canceled due to an invalid credit card number.

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How Cloudbeds is redefining hotel payments: A conversation with a Payments Risk Manager

Cloudbeds

OTAs have their own payment processes and policies, which must be managed on a per-channel basis, something that “adds complexity to the payment ecosystem.” Cancellations and refunds. Marcus says, “reservation systems and booking platforms vary in several aspects, like prepayments, credit card authorizations, and partial payments.”

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What is a hotel reservation system and why is it important?

Cloudbeds

We’ll also show you how to harness this powerful technology to capture more reservations, streamline booking processes, save time and costs, and increase guest satisfaction – whether you operate a hotel, hostel, motel, B&B, or vacation rental company. Most OTAs don’t share guest contact details when forwarding a booking.

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Hotel Revenue Management Strategies

Xotels

Also, gone are the days of selling the majority of your rooms through OTAs. Making sure you get your fair share of direct bookings allows you to compete with OTAs and avoiding to pay the hefty commissions on those bookings. Bring customers to your website: thinking multi-channel here is important.

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A comprehensive guide to hotel management software

Cloudbeds

No matter what type of property you run, from a large or small hotel, motel, hostel, or campground, there’s always something that needs to be done: a candidate to interview, a guest to greet, a marketing campaign to launch, or a maintenance issue to fix. You’re busy enough as it is. Integrate with your PMS and channel manager.

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Airbnb Management Software

Little Hotelier

Our software includes: A channel manager with 450+ OTAs Cloud-based reservation management Front desk system Automated guest communications Competitor pricing insights Reports and analytics And more! Airbnb management software is all about streamlining the running of your property, and that’s exactly what we’ve designed Little Hotelier to do.