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Hotel metrics: How to measure performance in the hotel industry

SiteMinder

These metrics encompass a wide range of areas, from financial figures like revenue per available room (RevPAR) and average daily rate (ADR) to operational aspects such as occupancy rates and guest satisfaction scores. ALOS – Average length of stay tells you how long your guests stay with you on average.

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Top 7 KPIs every hotelier must track

Hotelogix

Hoteliers across the world, in order to optimise their operations and enhance their profits, closely monitor their KPIs. These KPIs range from the daily operations to financial performance to sales and marketing and customer service. The ALOS metric is calculated by dividing the occupied rooms by a number of bookings.

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