Hotel metrics: How to measure performance in the hotel industry
SiteMinder
OCTOBER 9, 2023
Revenue per available room (RevPAR) combines the occupancy rate and ADR to give a comprehensive view of both room sales and revenue. Guest satisfaction metrics, such as Net Promoter Score (NPS) and online reviews, gauge guest experiences and areas of improvement. This is calculated by: your occupancy rate / market occupancy rate x 100.
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