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Hotel terminology: A complete guide for hotel owners

SiteMinder

This standardized language streamlines daily operations, from front desk check-ins to revenue management, ensuring clear communication across all hotel departments and with industry partners. CRM system (Customer relationship management) Software that stores guest profiles, tracks interactions and supports tailored marketing.

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Hotel rate management: Best software to use

SiteMinder

What is hotel rate management? Hotel rate management is the process of strategically pricing rooms to attract guests while also maximising revenue. This process requires continuous analysis of market trends, booking patterns, and competitor strategies. Table of contents Why does hotel rate management matter?