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Hotel metrics: How to measure performance in the hotel industry

SiteMinder

GOPPAR – Gross operating profit per available room measures the distinction between your profit and available rooms. GOPPAR equals GOP / total available rooms NOI – Slightly different to GOP, Net operating income calculates your income after operating expenses have been deducted but before interest and taxes have been applied.

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Hotel KPIs: How should hotels be measuring success?

SiteMinder

The emphasis on certain metrics fluctuates with what’s happening in the market at a given time. Once, RevPAR may have been a gold standard metric to apply to revenue KPIs but now other metrics are seeing greater prominence, while brand new metrics continue to emerge. Sentiment and brand reputation. Hotel profit.

KPI