Singapore-based Mindverse AI kicked off its Closed Beta Launch of MindOS, its debut tool for creating customized virtual characters for hospitality and e-commerce. The webinar hosted journalists, developers, creators and distributors from across the world, all of whom were given cost-free beta licenses for MindOS. A recording of the closed beta launch can be accessed here.

Highlights

The highlights of the event were:

  • MindOS AI characters are designed to be the next generation of virtual assistants, working as an improvement on both traditional chatbots and LLMs. Current legacy AI chatbots lack flexibility, while LLMs are difficult to customize and control. MindOS provides a comprehensive solution to all challenges – Mind as a Service, or MaaS.
  • MindOS AI beings can be trained with an unsorted training data set such as onboarding manuals, product documents, or full websites, without the need to structure the data. Essentially, this means that you can copy and paste your marketing copy, website link, and other documentation into MindOS, and the MaaS system can pull content directly from those documents to answer guest questions.
  • Those interested in joining the closed beta launch may request a free beta license by joining the Mindverse Discord server and sending the request.
  • Developers, IT consultants, and agencies can apply here to become a white label or deployment partner here.

How MindOS Solves Problems for Hospitality Management

MindOS has the potential to provide a real solution for the hospitality industry.

  1. With very minimal training, MindOS characters can operate as fully autonomous virtual concierges, virtual trip planners, personal butlers for guests, and more.
  2. A MindOS concierge is able to respond immediately to guest questions 24/7, and can automatically translate into 30 languages.
  3. MindOS concierges can recommend nearby restaurants and attractions, place room-service orders, and complete a booking automatically, inferring intent accurately 97% of the time and responding in character as your team, with a fully customizable appearance and personality, freeing up your human concierges and workers for more nuanced tasks.

Of MindOS, Mindverse Co-Founder and CEO Fangbo Tao said Imagine a workplace where creativity thrives free from repetitive tasks, where people can innovate and make decisions alongside the help of AI- that is the future we are building, that is the future MindOS is building.

Mindverse AI intends to launch Open Beta in the coming weeks, with more information available on Mindverse’s Twitter and at mindverse.ai.

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