Public, private and academic sectors unite

In line with Sustainable Development Goal 17 on partnerships for development, the ESG Framework for Tourism Businesses project brings together leading businesses and top scholars with the multilateral system to co-design a measurement tool that is meaningful and feasible for improved monitoring how tourism businesses impact, and depend on, people, planet and prosperity. UNWTO and Oxford University will carry out a comprehensive mapping of current work, interview pioneering businesses in the accommodation and reservation services industries, and further research and development.

Based on this work, UNWTO plans to issue a first beta version of the ESG Tourism Framework for accommodation and reservation services, with a view to extending it into additional tourism industries over 2024 and launch the finalized, agreed version for global uptake.

By drawing on the power of international consensus - based on the forthcoming UN Statistical Framework for Measuring Sustainable Tourism (MST) - the ESG Framework for Tourism Businesses will provide a comparable and relevant set of indicators for tourism industries. It will empower private and public sectors with more robust data to shape innovative policies, transform business models and promote better tourism governance. UNWTO Executive Director, Zoritsa Urosevic
We have big ambitions when it comes to making sustainable holidays mainstream and we're committed to playing our part in supporting better tourism governance. So, as the SDG Impact Lab's founding partner we're delighted to be supporting the Lab's work with the UNWTO, to develop a first of its kind environmental, social and governance framework for sustainable tourism. Matt Callaghan, easyJet holidays' Director of Customer & Operations
The ESG Framework brings together the University of Oxford's world class academic research with the international consensus-building ability and expertise of the UNWTO. Ensuring that this strategic approach is matched with real-world testing and consultation with industry experts, such as easyJet holidays, this project is uniquely placed to bring about meaningful impact in the sustainable tourism sector. Professor Alexander Betts, University of Oxford's Local and Global Engagement Officer

Actionable data for real impact

In tourism, as in other sectors, the challenge often lies not in a lack of data, but rather in the absence of common and harmonized approaches to organizing data, especially given the complexity of numerous existing initiatives.This hinders the ability to benchmark performance across businesses and to communicate progress of the sector with policy makers. It can even undermine stakeholder confidence.

By applying internationally recognized statistical approaches, this project aims to establish a fundamental level of consensus and alignment in business disclosures, enabling more consistent reporting that is comparable:

  • Between businesses within the tourism sector,
  • Between tourism businesses and those in other economic sectors, and
  • Between business level-data and public-level (national and subnational) data.

Moreover, the ESG Framework will demonstrate the potential of supplementing business–level data with national and global tourism statistics, for more holistic and cost-effective ESG disclosures that make the most of available information.

Developed under the umbrella of the UNWTO Statistical Framework for Measuring the Sustainability of Tourism (SF-MST), applicable to countries and destinations worldwide to guide the production of reliable and comparable data of tourism's economic, social and environmental aspects, the ESG Framework for Tourism businesses will bring the benefits of consensus and harmonization also to the private sector.

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About UN Tourism

The World Tourism Organization (UN Tourism) is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism.

As the leading international organization in the field of tourism, UN Tourism promotes tourism as a driver of economic growth, inclusive development and environmental sustainability and offers leadership and support to the sector in advancing knowledge and tourism policies worldwide.

Our Priorities

Mainstreaming tourism in the global agenda: Advocating the value of tourism as a driver of socio-economic growth and development, its inclusion as a priority in national and international policies and the need to create a level playing field for the sector to develop and prosper.

Promoting sustainable tourism development: Supporting sustainable tourism policies and practices: policies which make optimal use of environmental resources, respect the socio-cultural authenticity of host communities and provide socio-economic benefits for all.

Fostering knowledge, education and capacity building: Supporting countries to assess and address their needs in education and training, as well as providing networks for knowledge creation and exchange.

Improving tourism competitiveness: Improving UN Tourism Members' competitiveness through knowledge creation and exchange, human resources development and the promotion of excellence in areas such as policy planning, statistics and market trends, sustainable tourism development, marketing and promotion, product development and risk and crisis management.

Advancing tourism's contribution to poverty reduction and development: Maximizing the contribution of tourism to poverty reduction and achieving the SDGs by making tourism work as a tool for development and promoting the inclusion of tourism in the development agenda.

Building partnerships: Engaging with the private sector, regional and local tourism organizations, academia and research institutions, civil society and the UN system to build a more sustainable, responsible and competitive tourism sector.

Our Structure

Members: An intergovernmental organization, UN Tourism has 160 Member States, 6 Associate Members, 2 Observers and over 500 Affiliate Members.

Organs: The General Assembly is the supreme organ of the Organization. The Executive Council take all measures, in consultation with the Secretary-General, for the implementation of the decisions and recommendations of the General Assembly and reports to the Assembly.

Secretariat: UN Tourism headquarters are based in Madrid, Spain. The Secretariat is led by the Secretary-General and organized into departments covering issues such as sustainability, education, tourism trends and marketing, sustainable development, statistics and the Tourism Satellite Account (TSA), destination management, ethics and risk and crisis management. The Technical Cooperation and Silk Road Department carries out development projects in over 100 countries worldwide, while the Regional Departments for Africa, the Americas, Asia and the Pacific, Europe and the Middle East serve as the link between UN Tourism and its 160 Member States. The Affiliate Members Department represents UN Tourism's 500 plus Affiliate members.

UN Tourism Communications Department
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