Senior executives of large luxury hotel chains expect the high-end, luxury hotel sector to dramatically increase its expenditure on technology and communication systems over the next three years. This is according to new global research* commissioned by world-leading communication technology company Communications Specialist Ltd.

Between now and 2026, more than half (54%) of those senior executives interviewed expect the sector’s spending to increase by between 20% and 50%, and 16% anticipate it will be higher than this.

— Source: Communication Specialists Limited— Source: Communication Specialists Limited
— Source: Communication Specialists Limited

When it comes to how much the luxury hotel sector will spend on security over the next three years, the executives interviewed expect similar levels of increased expenditure. Six out of ten (60%) predict expenditure to increase by over 30% between now and 2026.

— Source: Communication Specialists Limited— Source: Communication Specialists Limited
— Source: Communication Specialists Limited

A key reason for a planned increased spend on communications systems and security is that only 20% of senior luxury hotel executives interviewed rate the sector’s operational efficiency levels as ‘excellent’, with 70% describing them as ‘good’ and 10% as ‘average’. By spending more in these areas, 32% expect operational efficiency levels to improve dramatically over the next three years and 56% expect a slight improvement.

Technology and communications systems are at the heart of any hotel’s operations, and they play an increasingly important role in advising on implementing the right hospitality radio functionalities, ensuring that systems and operations run smoothly, and guests continue to receive the best possible service. They are also key to ensuring the highest possible standards of security. Kevin Buchler, Chief Marketing Officer at Communications Specialist Ltd

Communications Specialist Ltd provides sales support on radio communication systems as well as training, fitting and commissioning of equipment, systems amalgamation, on-site instruction, maintenance and the provision of spare parts internationally to many luxury hotels around the world.

Its team of radio system experts have more than 35 years’ experience and will support and help resolve complex network issues on-site or remotely.

About Communication Specialists Limited

With more than 35 years' experience Communication Specialist Limited is one of the world's leading communication technology companies, with a unique ability to deliver accurate innovative solutions on time. Its outstanding success comes from the breadth of its product's portfolio, its focus on meeting customer's complex communications needs, and above all, the exceptional engineering talent and expertise it has developed over the last 35 years. It can offer everything from sales, service, hire, software support, system installation and radio system engineering. It is open 24 hours a day, 365 days of the year. For more information go to Radio Communications Company | Communications Specialist (comms-spec.com)