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HiJiffy Empowers Hoteliers to Create Automated WhatsApp Messages with New Campaigns Manager

Hotel Speak

[15 January 2025] HiJiffy, a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager , designed to further streamline and automate guest communication across the entire guest journey.

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New Hospitality Metrics for Revenue Managers

Hotel Management

No need to obsess over RevPAR or lose sleep over ADR – there are much more important metrics out there for revenue managers. Revenue management is not a walk in the park. The latest guide by Mews, the industry-leading hospitality cloud, explores the new success metrics for revenue managers. Get your copy here.

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The Future of Hospitality: Why Single-Solution Platforms Are Transforming Hotel Management

Hotel Speak

The hospitality industry is evolving faster than ever, driven by rising guest expectations and technological advancements. But luckily, there is a solution: Single-solution platforms that consolidate all essential hotel management tools into one complete system. Another channel manager for distribution.

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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. But automation in hospitality isn’t just about speed. What Is Automated Customer Service in Hospitality? Let’s check it out!

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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

Looking ahead, hoteliers can expect increased use cases for artificial intelligence (AI) as part of the shift towards contactless hospitality, including: Facial recognition for ID verification Intelligent chatbots Personalized recommendations (dining, activities, services) Predictive maintenance and housekeeping Real-time resolution (ie.,

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2025 Hotel Marketing: Top Hospitality Digital Marketing Trends

Social Hospitality

How Will Digital Marketing Evolve in the Hospitality Industry? Digital marketing in the hospitality business is becoming more guest-focused than ever. Hyper-Personalization Powered by AI Did you know that the AI market in hospitality and tourism is projected to grow from $15.69 billion in 2024 to $20.47

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How to Leverage AI in Your Hotel Marketing and Channel Distribution Strategies

Hotel Speak

In this article, we’ll explore how AI is transforming three key pillars of hotel commerce: channel management, CRM, and direct booking engines. AI in Channel Management: Smarter Distribution, Higher Revenue Historically, managing distribution channels required tedious manual updates and reactive pricing.