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Key appointments: BWH Hotels, Seibu Prince, Pullman Sydney Penrith

Hotel Management

Bagley brings nearly 20 years of experience in the tourism and hospitality industry, spanning business development, product development, and B2B marketing. My first real taste of tourism and hospitality came when I worked for the Northern Territory Tourist Commission, and from then, I knew this was the industry for me.

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Video: Stellar speakers and global executives to headline the 2025 London Hotel Summit by AHICE

Hotel Management

Over a hundred executives will fill the ballroom at Pan Pacific London at the second annual event and they represent some of the United Kingdom and the globe’s top hotels and hospitality companies.

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How to use your hotel’s reviews to train and motivate staff

Hotel Speak

In the world of hospitality, your staff are your reputation. Thats why a well-trained, motivated team is essential for any hospitality business. By giving hospitality managers quick access to guest feedback, GuestRevu turns real-world interactions into valuable learning opportunities. A guest loved your cocktail skills!

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Alessia Meli appointed Chief Operating Officer (COO) at Ginobbi Group

eHotelier

The decision aligns with Ginobbi Group’s commitment to delivering a modern and meaningful approach to hospitality—balancing innovation with cultural heritage and creating authentic experiences that connect people and places. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

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John Kattato appointed Chief Operating Officer (COO) at Essex Hotel Management, LLC

eHotelier

With more than 40 years of experience in the hospitality industry, Kattato has been a key member of the Essex team since he joined the company in 2003, most recently serving as senior vice president of operations. Also in the SVP capacity, he served on the company’s Executive Management Committee.

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Dalhousie Castle Hotel to undergo £5 million renovation

Boutique Hotel News

7 Hospitality Management, which operates the property, has appointed Philip Egan as general manager. Conner Hutchison, head of brand and communications at 7 Hospitality Management, added: “We are thrilled to welcome Philip to the 7 Hospitality family.

Dining 52
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Mews Survey Reveals 68% of Travelers Favor Personalized Experiences Over Traditional Hotel Rewards

Hospitality Tech

According to a new survey commissioned by Mews , the industry-leading hospitality cloud, nearly 7 in 10 travelers (68%) now say theyll stay loyal to hotels that deliver standout, personalized experiences – leaving traditional, points-based rewards behind. The shift is clear: hospitality needs to move from transactions to true connections.

Travel 52