Hotel Speak
MAY 8, 2025
In the world of hospitality, your staff are your reputation. Every interaction, whether its a warm smile or a simple Good afternoon, maam, how are you today? can leave a lasting impression and lead to a positive review. Thats why a well-trained, motivated team is essential for any hospitality business. But in a tough hiring market, how do you keep your team inspired and improving daily?
Amadeus Hospitality
MAY 8, 2025
Q1 2025 Hospitality Group and Business Performance Index shows overall health index highest in four quarters, strong group performance, and indirect channel growth May 8, 2025 – Cendyn , a global integrated hotel technology and services company, and Amadeus , one of the leading travel technology companies, today released metrics from the companies Hospitality Group and Business Performance Index (the Index ).
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Hotel Business
MAY 8, 2025
Singlepane has launched asset management software built specifically for hotel owners, adding three new modules to its original business intelligence (BI) platform. The companys original business intelligence (BI) solution aggregated and normalized thousands of general ledger (GL) code-level financial statements, forecasts, budgets and proformas from hotel operators on a monthly basis.
Hotel Management
MAY 5, 2025
Accor has secured a landmark management deal, signing a trio of hotels with Bayview International Hotels and Resorts. From May 2025, Accor will assume management of The Sydney Boulevard Hotel in East Sydney, Bayview Geographe Resort in Busselton Western Australia, and Wairakei Resort Taupo in the North Island of New Zealand. This is an exciting milestone for Accor as we continue to expand our presence in the Pacific, said Accor Chief Operating Officer in the Pacific, Adrian Williams.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Speak
MAY 8, 2025
Hotel organizations have always invested heavily in their brands. For that reason, both hotel groups and independent properties are highly protective of their brand identities, which is understandable since the brand embodies their reputation in the market. As Warren Buffet said, It takes 20 years to build a reputation and five minutes to ruin it. Thankfully, following the disruption of the hotel and travel industry over the past few years, its clear that the value of the worlds top hotel brands
Hotel News Resource
MAY 8, 2025
According to recent findings, DNSFilter has reported a significant increase in fraudulent travel websites as the summer vacation season approaches. The study indicates that cybercriminals are exploiting the trend of increased online travel planning to trick users into harmful actions such as clicking on phishing links.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Social Hospitality
MAY 8, 2025
The world of hotel digital marketing is evolving rapidly. To remain competitive, hotels must adapt to the evolving expectations of tech-savvy travelers, who are increasingly demanding personalized guest experiences. The key to success lies in leveraging new technologies, data insights, and creative strategies that make guests feel seen, valued, and understood.
Demand Calendar
MAY 8, 2025
Competing on price alone is not a coincidence; it's a symptom of a broader trend in the hospitality industry. Many hoteliers default to price competition primarily because their offerings across the other crucial elements of their business, their Product, Place, and Promotion, are largely undifferentiated from those of their competitors. When everything else looks the same, what else is there to compete on other than the number on the price tag?
Hotel Management
MAY 6, 2025
The Asia Pacific Hotel Industry Conference and Exhibition (AHICE) kicked off in Adelaide on Tuesday May 6 with the fourth edition of the Future Leaders Forum, presented by Blue Mountains International Hotel Management School. The under-35s leadership event drew a crowd of over 150 to network with peers, discuss career challenges and hear from industry stalwarts.
Hotel Business
MAY 8, 2025
IHG saw a 3.3% growth in global RevPAR for the first quarter of 2025, with 3.5% growth in the Americas. Highlights for the quarter include: Q1 global RevPAR +3.3%, with Americas +3.5%, EMEAA +5% and Greater China -3.5% Q1 global rooms revenue on a comparable basis saw business +3%, leisure +2% and groups +5% ADR +2.2% and occupancy +0.6% pts Gross system size growth accelerated to +7.1% YOY, +1.5% YTD; opened 14.6K rooms (86 hotels) in Q1, more than double the same period last year Net system si
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Blog
MAY 8, 2025
Skift Take: Theres rarely a quiet moment for IndiGos energetic chief executive, but Pieter Elbers has even more on his plate than usual.
STAAH
MAY 4, 2025
We spoke to luxury Bali property, The Komus, team about how STAAH has helped them with Get Google to boost direct revenue and bookings. The Komu Canggu Bali is more than just a stay – it’s a lifestyle. Nestled in the heart of Berawa (Bali), justmoments from the beach and Canggus vibrant social scene, the hotel offers a unique blend of moderncomfort and community-driven experiences with rooftop oceanic views and an in-house fusion restaurant.
gcommerce
MAY 7, 2025
Weve all seen those social media posts crammed with every hashtag under the sun, desperately trying to get noticed. But do hashtags actually work anymore? Once a staple of social media strategy, hashtags have lost much of their former power. Instagram no longer allows users to follow hashtags, TikToks algorithm prioritizes user behavior over metadata, and most platforms are moving toward AI-driven content discovery rather than hashtag reliance.
Hotel Business
MAY 8, 2025
Choice Hotels International Inc. , for the first quarter ending March 31, reported domestic RevPAR Growth of 2.3% year-over-year, outperforming the chain scales in which the company competes by 60 bps. “Choice Hotels generated another quarter of record financial performance and RevPAR outperformance, demonstrating the successful execution of our growth strategy,” said Patrick Pacious, president/CEO. “Our unique positioning has enabled us to outperform our peers, gain market sha
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Blog
MAY 4, 2025
Skift Take: As luxury goes local and lifestyle goes upscale, Hiltons NoMad debut in Singapore makes a clear statement about the future of luxury hospitality in the region.
Hotel Speak
MAY 5, 2025
You dont need new photoshoots to keep up with seasonal campaigns. Just use what you already have, and let AI do the rest. With generative AI tools, your existing hotel images (guest rooms, lobbies, restaurants, pools, and more) can be instantly adapted for any occasion. Add festive decor for Christmas, summer vibes for the holidays, romantic touches for Valentines Day, or custom setups for weddings, birthdays, or local events.
Hotel News Resource
MAY 8, 2025
The resort was funded by a $300 million investment from Blackstone and Centerbridge Partners, creating over 500 jobs and expected to attract 500,000 visitors annually.
Hotel Business
MAY 9, 2025
The overall Hospitality Group and Business Performance Index reached its highest level in four quarters. The aggregated index, from Cendyn , a global integrated hotel technology and services company, and travel technology provider Amadeus , reflected performance for all segmentsgroup, corporate negotiated, GDS and eventsand shows 1Q2025 achieved 109.1% compared to 2024.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotelier Magazine
MAY 8, 2025
LONDON, Ont. Canadas first Hard Rock Hotels property has opened in London, Ont. Part of 100 Kellogg Lane Canadas largest indoor entertainment complex the new 164-room hotel is situated in the citys Old East Village. Alongside specialty suites with expansive floor-to-ceiling windows and family-friendly rooms equipped with separate bunk bed areas, the hotel also boasts lavish rockstar and terrace suites, complemented by an array of amenities, including an indoor/outdoor pool with an underwater
Horizon Hospitality
MAY 7, 2025
In the fast-paced and service-driven world of hospitality, attracting the right talent is critical. Whether you manage a luxury hotel, upscale restaurant, or senior living community, having a strong team can elevate guest satisfaction, streamline operations, and build a standout brand. Yet many organizations struggle to hire qualified candidates. One of the most overlooked tools in your recruitment arsenal?
Hotel News Resource
MAY 8, 2025
The latest data from Allianz Partners USA indicates a 10% increase in U.S. summer travel to Europe in 2025, marking the fourth consecutive year of growth. London, Paris, and Dublin remain the top European destinations for American travelers, with Lisbon making a comeback in the top ten.
Hotel Business
MAY 9, 2025
By Paula A. Argento If there were a U.S.-based real estate investment and development program that could eliminate capital gains tax and depreciation recapture upon the sale of a developed hotel asset, should that capture the interest of hotel owners, developers and investors? One would think so, provided they have the appetite, capacity and staying power to develop in a designated Opportunity Zone {OP Zone) area and hold for a minimum of 10 years in one of the 50 U.S. states or territories.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
SiteMinder
MAY 4, 2025
What is hotel employee engagement? Hotel employee engagement is the connection staff feel to their work, their team, and the guest experience. It shows up in how motivated they are, how they solve problems, and how they interact with guests. Engaged staff do more than the bare minimum; they look for ways to add value, whether theyre an operations manager or a brand new junior hire.
Skift Blog
MAY 8, 2025
Skift Take: James Dolan's Sphere Entertainment Co. posted yet another three months of losses. Growth is still his number one goal, so he's going to make future Spheres smaller and cheaper.
Hotel News Resource
MAY 8, 2025
The upcoming Eurovision Song Contest propels Basel hotel bookings to nearly full capacity, with occupancy rates as high as 97%. The limited number of hotel rooms in Basel compared to previous host cities is contributing to the high booking rate.
Hotel Designs
MAY 8, 2025
Hotel Designs The St. Regis Cap Cana Resort – redefining elegance in the Caribbean The St. Regis Cap Cana Resort – redefining elegance in the Caribbean St. Regis Hotels & Resorts has announced the opening of The St. Regis Cap Cana Resort, located within the exclusive enclave of Cap Cana and marking the brand’s highly anticipated debut in the Dominican Republic… The St.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Business
MAY 5, 2025
In the hospitality industry, guest safety is paramount. While fire prevention and security measures are often prioritized, emergency communication systems sometimes receive less attention. With recent updates to the International Building Code (IBC) and ASME A17.1/CSA B44 elevator safety codes, it is increasingly important for hotel operators to assess whether their emergency communication systems comply with current standards.
Skift Blog
MAY 5, 2025
Skift Take: JetBlue CEO Joanna Geraghty said selling off the companys venture capital arm would allow it to focus on our core operations.
Hospitality Tech
MAY 8, 2025
1Q2025 Hospitality Group and Business Performance Index shows overall health index highest in four quarters, strong group performance, and indirect channel growth.
Hotel Designs
MAY 8, 2025
Hotel Designs Kimpton takes its laid-back luxury to Germany Kimpton takes its laid-back luxury to Germany Kimpton, part of IHG Hotels & Resorts luxury and lifestyle portfolio, has opened Kimpton Main Frankfurt, the brands first hotel in Germany and a vibrant new addition to its growing global portfolio… Located in the heart of Frankfurts financial district, within the iconic new FOUR Frankfurt development, Kimpton Main Frankfurt seamlessly blends the brands bold, design-forward identit
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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