Sat.May 06, 2023 - Fri.May 12, 2023

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A Growing Influencer Class Attracts a Larger Piece of Destination Marketing

Skift Blog

Skift Take: As the social media influencer industry evolves and matures, destination marketing organizations are, in turn, taking them seriously as agents in their efforts to grow visitation.

Market 338
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MMI Assumes Management of Cambria Suites in Fort Mill, South Carolina

Lodging

FLOWOOD, Mississippi—Officials of MMI Hotel Group (MMI) announced the company has assumed management of the Cambria Suites in Fort Mill, South Carolina. This 127-room Cambria Suites joins a portfolio of properties that are managed and/or owned by MMI, including The King and Prince Beach & Golf Resort on St. Simons Island, Georgia; Mission Inn Resort & Club in Howey-in-the-Hills, Florida; and The James Madison Inn boutique hotel in Madison, Georgia.

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Exclusive: inside the stylish Hilton Queenstown Resort on Lake Wakatipu

Hotel Management

New Zealand’s adventure playground of Queenstown is known for its skiing, wineries, jetboating and hiking, alongside fantastic restaurants, bars, cafes and hotels, including one of Wayfarer’s favourites, Hilton Queenstown Resort and Spa. Nestled on the shores of Lake Wakatipu, Hilton Queenstown Resort and Spa is an ideal spot to explore the region, from the wineries of the Gibbston Valley to the skiing at The Remarkables and much more.

Resorts 264
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U.S. hotel commentary - March 2023

Hospitality Net

One quarter of the way through 2023, industry results reflect a shift in mindset to a true post-COVID environment, with 2.8% demand growth and 7.8% ADR growth leading to respectable 10.4% RevPAR growth year over year.

Hotels 263
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Introducing Ask Skift, the AI Chatbot to Answer All Your Travel Industry Queries*

Skift Blog

Today, we are very excited to announce Ask Skift, the AI chatbot answers engine specializing in the travel industry, here to be of service on your …

Travel 342
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NYU SPS and Hotelbeds Collaborate to Explore Next-Gen Tech Startups

Lodging

NEW YORK and PALMA, Spain—Hotelbeds and the NYU School of Professional Studies (NYU SPS) Jonathan M. Tisch Center of Hospitality have launched a collaboration to explore and inspire the next generation of tech startups through the company’s TravelTech Lab initiative and the school’s Innovation Hub (HI Hub) Incubator Program. The two organizations will work together over the next three years to find ideas to propel the travel and hospitality ecosystems forward through new technologies aimed [R

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All eyes on Italy as IHG Hotels & Resorts hails six new luxury and lifestyle hotels

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hospitality companies, more than doubles its luxury and lifestyle presence in Italy, cementing its presence in this key growth market.

Resorts 261
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Is Uber + Hopper the Perfect Fintech Travel App?

Skift Blog

Skift Take: This is potentially a big win for Hopper — if it turns out that Uber's UK rideshare customers will want to book flights in the Uber app. Uber is trying to prove that use case.

Travel 313
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Paving the Way for Black Hoteliers

Lodging

Galen Barrett, vice president strategic development, Wyndham Hotels & Resorts, recently spoke to LODGING about the company’s initiative designed to encourage hotel ownership among Black would-be hoteliers, who may face unique obstacles to their path. Black Owners and Lodging Developers (BOLD), he said, was established to engage and advance Black hoteliers by providing access to the scale, relationships, and resources of Wyndham.

Scale 261
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Key appointments: IHG, Marriott, Sudima

Hotel Management

IHG bolsters communications team IHG Hotels and Resorts has made some key changes in its Global Corporate Affairs and Communications team in Australasia. Chris Waite, who has served as Director of Communications – Japan, Australasia and Pacific since 2017, has been promoted to the role of Head of Corporate Affairs for IHG Japan, Australasia and Pacific (JAPAC), taking responsibility for elevating IHG’s public affairs approach across the region.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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First Dusit Hotel in Japan to Open June 1st

Hospitality Net

On 1 June 2023, Dusit will take the ASAI brand outside of Thailand with the opening of ASAI Kyoto Shijo - Dusit’s first hotel in Japan - which puts guests in the heart of the Shijo-Karasuma neighbourhood, near the famous Nishiki Market in the city’s renowned Downtown area.

Hotels 261
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New Google Tools Using Generative AI Are Relevant to Travel Sector

Skift Blog

Skift Take: Google may be behind OpenAi regarding generative AI, but it's getting closer to catching up. Interestingly, it used a few travel-relevant examples when demonstrating its latest batch of capabilities.

Travel 309
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Hilton and the James Beard Foundation Form Partnership

Lodging

MCLEAN, Virginia—Hilton announced a partnership with the James Beard Foundation, serving as a premier sponsor of the 2023 Restaurant and Chef Awards. As the first hospitality company to sponsor the Outstanding Bar Award, the activation underscores Hilton’s presence in food and beverage. “Across our portfolio of brands, we have always sought opportunities to join forces with strategic partners, such as Proof & Company, and world-class chefs, such as Michael Mina, José Andrés, and Nancy

Branding 258
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Morris Group to open $88 million luxury Townsville hotel

Hotel Management

Family-owned tourism and hospitality business, Morris Group, is set to introduce an AU$88 million luxury hotel in North Queensland’s Townsville. The resort lifestyle hotel known as Ardo, is reported to be the first luxury hotel in the area. As well as 132 rooms and suites, many of which will offer sea views, the hotel promises world-class dining, a luxurious day spa, and a rooftop pool deck.

Casinos 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Radisson Hotel Group opens its first Radisson hotel in Baku, Azerbaijan

Hospitality Net

Radisson Hotel Group announces the opening of its first Radisson-branded hotel, Radisson Hotel Baku, following an extensive renovation and re-branding of the existing Park Inn by Radisson Hotel Baku. Located in one of the city’s prime residential and commercial districts, Radisson Baku Hotel will be the Group’s first Radisson property in Azerbaijan.

Hotels 259
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UK Online Travel Entrepreneur Hugo Burge Dies at 51

Skift Blog

Skift Take: Burge's death leaves a void for those who worked with him in online travel and at startups he invested in. His more recent support of artists and other creators left a cultural legacy in the UK.

Travel 303
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Oracle to Expand OPERA Cloud PMS Rollout to an Additional 2,000 Wyndham Properties

Lodging

AUSTIN, Texas—Oracle is expanding the global rollout of its Oracle Hospitality OPERA Cloud Property Management System (PMS) by announcing plans to bring the system to 2,000 additional hotels under the Wyndham Hotels & Resorts portfolio by the end of next year. Currently, hundreds of Wyndham-branded hotels are on OPERA Cloud. “We’ve brought hotels onto OPERA Cloud at incredible pace,” said Scott Strickland, chief information officer at Wyndham Hotels & Resorts.

Resorts 246
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Starting TODAY, Control Your Professional Sales Life to be Happier and More Successful

Anthony Cole Training

We’ve been talking to, teaching, and coaching sales organizations for 30 years. We’ve been through every economic, political, and social uptick and downturn that you’ve been through. As a result, we’ve heard every reason for success and failure. The one true constant throughout those years and swings in environment is that there are always a small group of salespeople that succeed regardless of what is going on around them.

Sales 229
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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BirchStreet Systems Exhibiting @ HITEC Toronto

Hospitality Net

This summer, the producers of HITEC at HFTP are bringing thousands of hospitality professionals together to showcase their products and services to high-level professionals and key decision-makers in the industry, enhancing their brand awareness and global visibility.

Services 255
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How Jumeirah Is Going Beyond Points to Elevate the Guest Experience

Skift Blog

Skift Take: As guest expectations evolve with a renewed appetite for meaningful experiences, traditional loyalty programs are no longer cutting it. Jumeirah Group is rising to the occasion with Jumeirah One, its loyalty program that offers bespoke, unforgettable moments and strikes an emotional chord with members.

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The Return of Incentive Management Fees: Payments to Operators Began Reaching Pre-COVID Levels Last Year

Lodging

Most management contracts include an incentive management fee in addition to the base management fee. The incentive fees are designed to make management more conscious of the bottom line since owners achieve their returns and pay their debts from profits, not revenue. Incentive management fees are earned by the operator once a designated profit threshold is achieved.

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TFE unveils transformation of Pentridge Prison into entertainment precinct

Hotel Management

TFE Hotels has officially launched its billion-dollar accommodation and entertainment offering at the site of Melbourne’s historic Pentridge Prison. On May 1, 26 years on from the closure of the historic prison, TFE unveiled its 106-room Adina Hotel, Olivine wine bar, North and Common restaurant , Chapter Place events venue, and experience-led urban retreat, The Interlude.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Signia by Hilton Atlanta Now Accepting Reservations for March 2024

Hospitality Net

Signia by Hilton Atlanta, the city’s largest downtown ground-up hotel development project in 40 years, is now accepting reservations for stays beginning March 15, 2024. Owned by Georgia World Congress Center Authority, the new 976-room hotel will offer direct access to the Georgia World Congress Center via a pedestrian walkway and is located next to Mercedes-Benz Stadium and State Farm Arena, perfect for sports and entertainment fans.

Hotels 253
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Soho House Wants Members to Buy Extras in Path to Unlocking Profits

Skift Blog

Skift Take: Know what's cool? Have cool people join your member's clubs. Know what's even cooler? Having members buy your high-margin upsells, like food and skincare products.

Upsell 291
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Tripadvisor: Busy Period for Global Travel Expected for Summer 2023

Lodging

NEEDHAM, Massachusetts—Tripadvisor released its latest Seasonal Travel Index, providing an outlook for global travel patterns and demand over the next three months. The Index includes takeaways for the upcoming season, along with country-specific Tripadvisor demand data and insights from its latest traveler sentiment survey. Seasonal Travel Takeaways Alice Jong, research and insights senior analyst, media at Tripadvisor commented, “With so many eager to get away this summer, early planning

Business 241
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Maximizing Online Visibility: 5 Strategies For Local Businesses

Social Hospitality

Online visibility is an integral aspect of modern business in today’s digital era. With customers searching for products and services on the internet, it’s vital to maximize your online presence. Building a robust online presence helps you increase brand awareness, connect with more target customers, generate more quality leads, make more sales, and ultimately, drive business growth and success.

Business 162
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Q: What are the main types of beer?

Hospitality Net

While craft brewing, home brewing and beer tasting have exploded in popularity in recent years, beer ultimately consists of a few basic styles. In this complete guide on the main types of beer, you’ll brush up your knowledge about common and popular styles of beer to increase your familiarity with one of the world’s oldest drinks.

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Google Travel Eliminated Trip Summary Feature

Skift Blog

Skift Take: Google Travel just got a tiny bit less sticky because Gmail users could easily find their past, present and upcoming trips there all in one place. The feature became a victim of bigger and more important priorities.

Travel 291
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Hyatt Hotels Corporation Reports Q1 2023 Financial Results

Lodging

CHICAGO—Hyatt Hotels Corporation reported first quarter 2023 financial results. Highlights include: Mark S. Hoplamazian, president and CEOicer of Hyatt, said, “For the fourth consecutive quarter we posted record results that exceeded our expectations, demonstrating our unique positioning and differentiated model. We raised our full-year RevPAR outlook while maintaining our record-level pipeline and industry-leading net rooms growth.

Pipeline 176
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Luxury Brand Ranking – The Top Luxury Brands

MediaBoom

Whether you’re looking for the most popular luxury brands or the most sustainable, having a list in front of you makes it easier to compare your options. What goes into ranking a brand? When compiling luxury brand rankings, various factor are taken into consideration such as profitability by year, popularity, trustworthiness, and environmental friendliness.

Branding 128
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.