Sat.May 27, 2023 - Fri.Jun 02, 2023

article thumbnail

Creating the Ultimate Guest Experience: The Key Elements of Luxury Design in Hospitality and Rental Spaces

Are Morch

The pursuit of excellence is never-ending in the glimmering realm of extravagance, where hospitality and real estate collide. Every little thing counts in this industry, every customer interaction must be flawless, and every visitor experience must be amazing. The meaning of luxury expands and deepens as expectations rise and trends change. The brand of bathroom […] The post Creating the Ultimate Guest Experience: The Key Elements of Luxury Design in Hospitality and Rental Spaces appeared

article thumbnail

Travel CEOs Talk Artificial Intelligence

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at Agoda’s competitive edge, Hostaway’s funding, and what travel leaders are saying about AI.

Travel 361
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Your Sales Coaching and Method Have a Direct Impact on Your Results

Anthony Cole Training

Every organization has sales coaching and a sales method. What many companies either don’t know or unsure of is this: What direct impact does our sales coaching and sales method have on improving sales?

Sales 255
article thumbnail

Key appointments: La Vie, Rydges, Langham

Hotel Management

La Vie grows team across Asia Pacific Alan Christie La Vie Hotels and Resorts has announced a total of six appointments across the region, from Sydney to South East Asia. Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Procaccianti Companies Expands Upscale Boutique Hotel Collection

Hospitality Net

Procaccianti Companies, one of the nation’s premier real estate investment and services firms, today announced the acquisition of the Presidents’ Quarters and development of the Sabal House Savannah. The project is a joint venture with Kim King Associates and Ross Hotel Partners.

article thumbnail

Airbnb Says These Rules Chill the Host Registration Process in New York City

Skift Blog

Skift Take: It is a charade for New York City to require hosts to have no locks on any bedroom door in their unit so guests and hosts can live in a "common household." On the other hand, requiring platforms to submit transaction reports doesn't seem unreasonable.

Travel 300

More Trending

article thumbnail

Exclusive: glimmer of hope remains for fire-ravaged would-be hotel site

Hotel Management

Demolition of a heritage-listed building in Sydney is underway following a major fire last week, but a glimmer of hope remains that plans for a boutique hotel on the site could some day be realised. The Surry Hills property, which is owned by Hanave Pty Limited, was intended to be transformed into a 123-room lifestyle hotel with a strong food and beverage offering over two levels.

article thumbnail

Saudi Arabia’s Mirada Group tap Hotelogix as part of their digitisation strategy

Hospitality Net

Hotelogix, a globally leading cloud-based hospitality technology provider, said that Saudi Arabia’s Mirada Group has adopted its multi-property management system to gain centralised control over group operations. The entire group is now running on Hotelogix in line with their enterprise-wide digital transformation plan.

article thumbnail

Expedia CEO Calls Out Rival Agoda: How They Get Those Cheap Prices

Skift Blog

Skift Take: Apple doesn't let Best Buy discount iPhones, and hoteliers don't want online travel agencies like Agoda to undercut their rates. A win for the hotel industry would be a loss for travelers.

Travel 286
article thumbnail

Better Bedding: Suppliers Respond to the Call for Greater Comfort, Safety, and Sustainability

Lodging

Along with bath facilities, the bed is one of the basic reasons for renting a hotel room, and superior bedding that supports a quality night’s sleep is increasingly what guests expect across all chain scales. Accordingly, inadequate bedding is one of the three major sources of complaints from guests, along with lack of cleanliness and incompetent problem resolution, observes David Wiles, director, Hospitality Division, Tempur Sealy International, Inc.

Scale 246
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Qantas to introduce all-new ‘groups’ style boarding system

Hotel Management

Australia’s largest carrier Qantas is enhancing the travelling experience for Frequent Flyers, offering baggage tracking as part of an all-new app, inflight WiFi on international flights and putting in place a new boarding system to the benefit of loyal travellers. Wayfarer can exclusively reveal, Qantas will move to a ‘groups’ boarding system from October 2023 like what’s on offer by carriers in the United States, with passengers boarding by group numbers from 1-5 depend

Travel 246
article thumbnail

IHG Hotels & Resorts Debuts Its voco Brand in Japan With the Opening of voco Osaka Central

Hospitality Net

IHG Hotels & Resorts - one of the world’s leading hotel companies with over 6,000 hotels across 18 distinct brands - has debuted its premium voco hotels brand in Japan with the opening of voco Osaka Central. Opened in partnership with UD Hospitality Management, voco Osaka Central offers a refreshingly different accommodation experience in Japan, bringing to life the brand’s charming personality, warm hosted service, bright yellow accents, and step-by-step approach to sustainability.

Branding 259
article thumbnail

Indigo CEO on Big Planes, Bigger Plans and a Potential Loyalty Program

Skift Blog

Skift Take: Recognizing Indian low-cost carrier Indigo's achievement of flying 86 million passengers in 2023 fiscal, CEO Pieter Elbers acknowledges that customer choice plays a vital role in achieving such remarkable numbers. No wonder, Indigo thinks it's now time to implement a loyalty program to help attract and retain customers.

267
267
article thumbnail

Hotel Insurance 101

Are Morch

Hotel insurance is pivotal in safeguarding the financial well-being and smooth operations of hotels and other lodging establishments. As an industry that welcomes a diverse range of guests, the hospitality sector faces numerous risks and uncertainties daily. These risks include property damage, liability claims, business interruptions, and incidents involving guests.

Hotels 147
article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

Accor opens 71-key Mantra overlooking landmark Bunbury lighthouse

Hotel Management

Accor is continuing to grow Australia’s largest hotel brand Mantra with the opening of a hotel in the seaside town of Bunbury, located two hours south of Perth. Mantra Bunbury Lighthouse is a 71-room hotel complete with an onsite restaurant and bar, indoor swimming pool, sauna and spa, as well as the largest conference space in the town, that can cater for up to 425 guests.

article thumbnail

4SUITES Announces Google Wallet Integration

Hospitality Net

4SUITES is offering its smart IoT hotel keys available in Google Wallet. This integration allows guests using Android devices to gain secure access to their room in seconds by simply tapping their device to the lock.

Hotels 259
article thumbnail

Travel Die Hards: Agents Continue to Adapt to Disruption

Skift Blog

Skift Take: Managing complexity and adding a human touch has always been the strength of travel agents. They'll need to embrace that as they face the latest travel tech disruptions.

Travel 277
article thumbnail

Maximizing Online Visibility: 5 Strategies For Local Businesses

Social Hospitality

Online visibility is an integral aspect of modern business in today’s digital era. With customers searching for products and services on the internet, it’s vital to maximize your online presence. Building a robust online presence helps you increase brand awareness, connect with more target customers, generate more quality leads, make more sales, and ultimately, drive business growth and success.

Business 147
article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

article thumbnail

Exclusive video: The Future Laboratory’s Chris Sanderson on next gen hotels

Hotel Management

The Future Laboratory has long been at the forefront of uncovering key consumer and travel trends, having coined the term ‘bleisure’ travel almost 15 years ago. In this exclusive interview, The Future Laboratory Co-Founder, Chris Sanderson, spoke to HM’s Ruth Hogan about how bleisure travel is evolving and its influence on hotel design.

Consumer 147
article thumbnail

Short-stay operator Bob W Announces Openings in the Netherlands

Hospitality Net

Tech-powered short-term rental operator Bob W’s growth trajectory continues with openings in two of Amsterdam’s most fashionable districts. Bob W Oosterpark and Bob W Noord, comprising over 150 apartments, lofts and rooms between them, will be exemplars of the operator’s pioneering approach to 21st-century hospitality, combining the quality of a hotel with the authenticity of short-term rental accommodation.

article thumbnail

Female Business Travelers Still Face Safety Concerns

Skift Blog

Skift Take: Making business travel more inclusive for women would go a long way in helping the sector make more progress in its recovery. But companies still have a lot of work to do help female business travelers overcome the challenges they face.

Business 272
article thumbnail

35 Event Marketing Ideas that Work

Social Tables

Professional event planners and marketers know that there is no one-size-fits all strategy for successful event marketing. Marketers are tasked with reaching members of their target audience, enticing them to register for an event, and continuing communications all the way up to the event to encourage attendance. To tackle all of their objectives, event professionals rely on a multitude of event marketing ideas to connect with attendees before, during, and after events.

Events 148
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Outrigger unveils first phase of Fiji beach resort refurb

Hotel Management

Outrigger Fiji Beach Resort has completed the first phase of its multi-million resort refurbishment, revealing enhanced rooms, suites and communal spaces. The 253-room Coral Coast resort sits on 40 acres with lush, tropical gardens and oceanfront views. The renovation, which commenced in October 2022, is focused on maintaining and elevating the traditional Fijian style in which it was originally designed.

Resorts 147
article thumbnail

Closing the Deal with Gen Zs

Hospitality Net

Although they would like to deny it, Gen Zs and Millennials do have one very important thing (for you!) in common: just like the Millennials before them, Gen Zs are highly motivated by travel and will spend as much of their disposable income on it as possible.

Closing 246
article thumbnail

Unleashing AI: The Potential for Hospitality Brands

Skift Blog

Skift Take: Hospitality brands stand to benefit from both the creative possibilities and the efficiency that AI will bring. Here's how to start thinking about it now.

Branding 281
article thumbnail

Cryptocurrency adoption in the hotel industry

eHotelier

Adopting cryptocurrency should align with your overall business goals and strategies. It’s not a one-size-fits-all solution, but with the right approach, it can be a significant addition to your hotel’s payment options.

Business 128
article thumbnail

Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

article thumbnail

Video: Singapore Airlines boosts Australian services with 26 extra flights

Hotel Management

Singapore Airlines has announced it will support the year end travel peak with a substantial increase to its operations across all five of Australia’s main airports from late-November. Subject to regulatory approval, Singapore Airlines will mount a fifth daily flight to Sydney, taking the Airline’s operations past its pre-Covid capacity. Singapore Airlines will also extend its A380 operations to Melbourne for an additional month before redeploying the superjumbo to Auckland and adding a fifth da

Services 147
article thumbnail

U.S. Hotel Owners Eyeing Interest Coverage

Hospitality Net

According to CBRE’s February 2023 Investment Performance forecast, total revenues for the average U.S. hotel returned to 2019 levels in 2022, but the recovery of hotel profits will be delayed until later this year. Hotel franchise and management companies have benefited the most from the ongoing revenue recovery because the fees they receive are frequently earned as a percent of revenue.

article thumbnail

Airbnb Needs Strong Listings Growth To Hit Forecasts – A Heavy Lift: Analyst

Skift Blog

Skift Take: All of Airbnb's competitors are vying for new listings, as well, so the company has some high targets to reach. And 2026 sometimes feels like it's a decade away; plenty of unknowns will shape prospects.

article thumbnail

Fake hotel reviews – what’s being done to fight review fraud

eHotelier

Top review sites continually make massive efforts to reduce the number of fake or malicious reviews and hoteliers and guests can also play a role in attempting to curb this ongoing problem.

Hotels 126
article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.