Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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7 Ways AI Is Changing Business Travel

Skift Blog

Skift Take: Someday a computer-generated avatar may explain why you can't fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.

Business 349
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Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

Hotels 278
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STR Weekly Insights: 7-13 July 2024

Hospitality Net

Hotel performance declined more than expected with the greatest decrease taking place at the beginning of the week (Sunday-Tuesday) and the greatest impact occurring in the Top 25 Markets. A similar pattern was seen in 2019, which followed the same day-of-week calendar, although the decline this year was much more severe. In both 2019 and this year, the impact of July 4th occurring on Thursday reverberated into the following week, particularly the first couple days.

Market 279
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Schwartz and Trilogy introduce all-inclusive sports training destination and home of the NSW Blues

Hotel Management

Hotel owner and entrepreneur Dr. Jerry Schwartz and independent management company Trilogy Hotels are pioneering a premium sports hospitality offering through the integration of high-performance training facilities within a luxury resort setting at Fairmont Resort Blue Mountains. Nestled in the Blue Mountains community of Leura, the secluded Fairmont resort has been transformed into an elite training retreat, serving as the training camp for state rugby league team the New South Wales Blues this

Resorts 264
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The World’s Most Powerful Passports: Find Out Where Your Country Ranks

Skift Blog

Skift Take: Passport rankings are more than just numbers; they show a country's diplomatic power and have real impacts on travel and tourism making them important not just for travelers.

Tourism 337
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Accommodating Feather-Free Requests and Allergy Concerns

Lodging

While research sponsored by the National Institutes of Health has determined that feather allergy is very rare, many individuals suffer from adverse health effects from products that incorporate feather materials. According to the Mayo Clinic, feather duvet lung or hypersensitivity pneumonitis is a lung problem caused by sensitivity to antigen from feathers in duvets and pillows filled with duck or goose feathers.

More Trending

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How Good is Your Team at Prospecting for New Leads?

Anthony Cole Training

As sales manager, business line leader, or CEO, is your team finding, qualifying and closing as much business as you think they should? Most say "No" when we ask that question, which means that something in your client outreach and sales process has to change. And that change, we believe, starts at the very beginning. The call or outreach to set up an appointment is key.

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Accor’s Europe CEO Explains the Impact of the Paris Olympics

Skift Blog

Skift Take: Patrick Mendes, Accor's CEO of Europe and North Africa, is excited about this year's Olympics — in large part because Accor is an official partner of this year's event.

Events 336
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IRHG Names Katharine Ames as Chief Marketing Officer

Lodging

CHARLESTON, South Carolina—The Indigo Road Hospitality Group (IRHG) announced the appointment of Katharine Ames as chief marketing officer. In this newly created role, she will continue to oversee all marketing efforts across the company’s portfolio, including internal communications, public relations, programming and branding, partnerships, and social media.

Market 271
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4 tips to grow direct revenue with a data-driven culture

Hospitality Net

We’ve witnessed success from hoteliers and hospitality professionals alike who prioritize a data-driven culture. Our Hotel Moment podcast dives into those success stories, and it’s from those conversations that we bring you four tips from industry leaders who have grown their business by prioritizing the data they collect.

Revenue 278
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Essential Tips for Crafting Engaging and Persuasive Copy

Social Hospitality

Nowadays, attention spans are short, and competition is fierce. That means crafting compelling copy is more critical than ever. Effective copywriting must grab your audience’s attention and persuade readers to act. Whether you’re writing for a website, social media, or an email campaign, the principles of persuasive copy remain the same. Here’s a guide to creating engaging copy that converts.

Market 246
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Ask Skift: What Impact Do the Olympics Have on Tourism?

Skift Blog

Skift Take: Attending the Olympics is a bucket list item for many sports fans, but does the worldwide focus on host cities contribute to a long-term increase in visitor numbers?

Tourism 336
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World of Hyatt Partners With Under Canvas to Provide Outdoor Stay Experiences

Lodging

CHICAGO—World of Hyatt announced a partnership with Under Canvas, giving guests access to experience and stay at Under Canvas’ 13 outdoor resorts. The new alliance provides members with access to upscale experiences across many U.S. national parks and other outdoor destinations. World of Hyatt members can now book their stays at Under Canvas camps and its newest outdoor resort, ULUM Moab, through Hyatt.

Resorts 264
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Hyatt and CR Land Announce Plans for a New Park Hyatt Hotel in Xi’an

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) and China Resources Land (CR Land, HKEX: 1109) announced that Hyatt has entered into a management agreement with CR Land for a Park Hyatt hotel in Xi’an, Shaanxi province, China. This project will be ideally located in the CCBD, one of the key mix-use commercial complexes along Xi’an’s central axis. Park Hyatt Xi’an will provide worldly travelers a sophisticated home-away-from-home in the ancient capital of China.

Hotels 276
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Exclusive: Hilton looks to ‘kit-of-parts’ approach to expand mid-tier product

Hotel Management

In HM ’ s 2024-2025 Hotel Development Outlook, Hilton Director of Development, Australasia, Tushar Raniga, talks key market trends and the demands of today’s hotel owners. The Australian hotel development sector is currently navigating the significant challenge of rising development costs. As a response, innovative solutions such as modular development are gaining traction, a concept that Hilton recently showcased at AHICE with the Hilton Garden Inn room prototype.

Branding 245
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In Major Reversal, Google Will Keep Cookie Trackers. What it Means for Travel Marketers

Skift Blog

Skift Take: As a baseball luminary once said, "It ain't over til it's over." Third-party cookies were about to be gone but then they weren't.

Market 331
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Amadeus Debuts Delphi Direct Online Booking Platform

Lodging

Group business is top of mind for hoteliers in 2024, with research finding that hoteliers are prioritizing ways to strengthen customer relationships, improve outreach with new and repeat business, and plan and execute events more effectively. With this research, Amadeus developed an enhanced Delphi solution. Designed to support teams from sales lead to execution, Delphi has been updated to better meet the needs of any hotel.

Events 264
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ibis Styles Sepang Klia Opens

Hospitality Net

ibis Styles, a design-led brand from Accor, proudly announces the opening of ibis Styles Sepang KLIA. Located just 1.2 kilometres from Kuala Lumpur International Airport (KLIA), this vibrant hotel reimagines airport layovers with its resort-inspired design and exceptional service. Offering trendy and affordable accommodation, ibis Styles Sepang KLIA caters to business travellers, transit passengers, and families.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Capella Sydney aligns with Torrens University to upskill teams and build future workforce

Hotel Management

Capella Sydney has partnered with Torrens University to offer students hospitality work placements and provide upskilling opportunities for its team members. Torrens University students will have the opportunity to gain placements and graduate roles across various departments at the award winning 5-star hotel, providing new education and career pathways into the hospitality industry.

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Selina Collapses in Liquidity Crisis, Seeks Buyers

Skift Blog

Skift Take: Selina billed itself as a pioneer in the "digital nomad" hospitality sector. But it can no longer avoid insolvency. Its woes can be partly traced back to its ill-fated SPAC merger in October 2022.

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The Legacy Hotel Breaks Ground in Medina, Ohio

Lodging

MEDIA, Ohio—The groundbreaking ceremony for The Legacy Hotel in Medina, Ohio, will be held on the hotel’s site and attended by local and state officials, project partners, and community members on July 26, 2024. Jason Stevenson, the project’s developer, said, “We are excited to bring The Legacy Hotel to Medina, creating a space that honors the rich history of this area while providing modern amenities and services.

Hotels 264
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Banyan Group Announces the Opening of Its First Standalone Banyan Tree Veya in Valle De Guadalupe

Hospitality Net

The Group continues to strengthen its presence in North America with the opening of Banyan Tree Valle de Guadalupe, a wellbeing haven.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Pro-invest partners with Southern Cross University to help bridge education gap

Hotel Management

Pro-invest Group has partnered with Southern Cross University on a new equity scholarship and internship program that aims to introduce diverse talents and perspectives for future generation of hoteliers. As an owner and manager of one of Australia’s largest independent hotel portfolios, Pro-invest Group will play an important role in providing access to paid internships, mentorships, and potential employment opportunities within the hotel industry, as well as financial assistance to support stu

Tourism 147
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Russia’s Tourism Uptick: New Skift Travel Health Index

Skift Blog

Skift Take: Russia's recent gains are fueled by strategic marketing efforts and visa waivers.

Tourism 329
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Sandpiper Hospitality Manages ECHO Suites Spartanburg

Lodging

RICHMOND, Virginia—Sandpiper Hospitality has been named manager of the ECHO Suites Extended Stay by Wyndham Spartanburg in Spartanburg, South Carolina. Opened earlier this month, the hotel is the first property open in the ECHO Suites Extended Stay by Wyndham brand. Each of the 124 suites in the newly constructed hotel includes a kitchenette with two stovetop burners, a full refrigerator, and a microwave.

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Radisson Hotel Group adds three hotels to bolster portfolio in the Philippines

Hospitality Net

Radisson Hotel Group is delighted to announce the addition of three new hotels in the Philippines, adding more than 450 keys to its portfolio in three first and second-tier destinations – Cauayan City, Olongapo and Dasmarinas – to reaffirm its status as one of the country’s leading international hotel groups.

Hotels 264
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Key appointments: IHG, Minor Hotels, Mandala

Hotel Management

IHG promotes Rajit Sukumaran to EAPAC leadership role IHG Hotels and Resorts has announced an expanded role for Rajit Sukumaran as Senior Vice President and Managing Director, East Asia and Pacific (EAPAC) – a newly-created position, overseeing more than 20 countries. Sukumaran brings two decades of industry experience, most recently as the lead of IHG’s South East Asia and Korea (SEAK) business unit for the past four years, and previously as the company’s Chief Development Officer, Europe, Midd

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American Airlines Seeks to Repair Travel Agency Ties After Direct Bookings Strategy

Skift Blog

Skift Take: American reintroduced its fares to the channels where travel agencies want to book them, and Isom acknowledged their absence was their biggest "pain point." The airline, too, will be feeling pain for some time.

Travel 329
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CoStar: Asia Pacific and the Americas Show Increase in Hotel Pipeline Activity

Lodging

WASHINGTON—Two of the world regions, the Americas and Asia Pacific, showed a year-over-year increase in hotel pipeline activity at the end of the second quarter, according to June 2024 data from CoStar. June 2024 (Percent change in comparison with June 2023): Europe Among countries in the region, Germany (27,302) led in construction activity, closely followed by the United Kingdom (25,312).

Pipeline 259
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INNSiDE by Meliá debuts in Portugal with a new opening in Braga

Hospitality Net

Renowned lifestyle hotel brand INNSiDE by Meliá has just opened its first property in Portugal: the INNSiDE Braga Centro in the iconic Retiro das Convertidas building. This modern hotel has been fully renovated to offer guests a seamless blend of leisure and business. With its designer spaces, casual atmosphere designed to unwind and inspire, and accessible premium service, the hotel is the perfect starting point to discover the local scene in the city.

Services 264
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!