Skift Take
A Skift scoop: Hilton told hotel owners it was changing policy to ensure mandatory resort fees are displayed upfront on all its sites and apps. The move follows Marriott and Hyatt's similar steps this year.
Skift Global Forum was held in New York City on September 26-28, 2023. Read coverage of the event at the link below.
Hilton said on Thursday that it would "quickly" act to "ensure mandatory fees are displayed upfront on all Hilton websites and apps."
Hilton made the comments on Thursday in a letter to U.S. Senators Amy Klobuchar and Jerry Moran — co-sponsors of legislation to create a standard for mandatory fee display for hotels and short-term rentals. Hilton announced in the letter it now supports this legislation. (See letter, embedded below.)
In August, Marriott took similar action in response to a lawsuit by Washington, D.C.'s attorney general. Marriott now discloses upfront mandatory resort fees when an online shopper first sees prices through a search on the company's sites and