Sat.Jan 11, 2025 - Fri.Jan 17, 2025

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Record high room rates for Sydney hotels on NYE

Hotel Management

New Years Eve gave Sydney hotels plenty of cause for celebration on December 31. Sydney hotels pulled in record high average daily rate and revenue per available room on the night, according to December preliminary data from CoStar. CoStar reports occupancy levels of 78.8% for December 2024, up 2.1% year over year, while ADR stood at AU$314.15 (+0.9%) and RevPAR at AU$247.43 (+3.0%).

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Cendyn: Secondary Markets Surpass Primary Markets for YOY Meetings Growth

Lodging

AUSTIN, TexasKnowland by Cendyn released December monthly data findings to help hoteliers gain insight into the top locations selected by todays meeting planners. The company announced St. Louis, Missouri/Illinois ranked first in the top 25 markets with year-over-year (YOY) growth at 125.8 percent. Nashville came in second with growth at 28 percent.

Market 275
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UPDATED: Hotel industry offers support to wildfire victims

Hotel Business

Hotels in and around Los Angeles and industry associates are offering support to those displaced by the devastating wildfires in California. AAHOA Charitable Foundation launches wildfire initiative AAHOA has launched the Hope & Haven: California Wildfire Recovery Initiative , powered by the AAHOA Charitable Foundation (ACF) to support communities devastated by the ongoing wildfires in California.

Hotels 116
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Tripadvisor Exec Explains Partnership with ChatGPT-Competitor Perplexity

Skift Blog

Skift Take: The Tripadvisor brand has been struggling, but there could be value in its huge dataset for AI search engines that want to deliver personalized results.

Branding 321
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Singapore Airlines ups Brisbane flights to meet high demand for international travel

Hotel Management

Singapore Airlines (SIA) is expanding its services between Singapore and Brisbane in response to strong demand for international travel, most notably during recent peak periods. Starting June 16, 2025, Singapore Airlines will add three weekly flights, increasing frequency on the Brisbane route from 25 to 28 flights or four daily services. Travel demand has been strong as Brisbane continues to grow as a major gateway and Queensland gains significance as a global destination for business and leisu

Travel 244
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Driftwood Secures Financing for Westin Cocoa Beach Resort & Spa

Lodging

MIAMI, FloridaDriftwood Capital has secured a total of $207 million in senior construction financing and Commercial Property Assessed Clean Energy (C-PACE) financing for its Westin Cocoa Beach Resort & Spa on Floridas Space Coast. After breaking ground in September 2024, the $420 million, 502-key resort is part of Driftwoods decade-long investment to grow the region’s hospitality profile and meet demand.

Resorts 249

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Ryanair Wants a Two-Drink Cap at Airports: Here’s What Key Industry Players Think

Skift Blog

Skift Take: Ryanairs call for a two-drink limit at airports highlights deep industry divisions. Even if such measures are practical, would they effectively address root problems?

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Marriott Bonvoy brings express wellness treatments to the Australian Open

Hotel Management

Official hotel partner of the Australian Open, Marriott Bonvoy, is welcoming members and VIP guests to experience premium wellness and culinary offerings at its dedicated hospitality space for the duration of the 2025 event. Our partnership with the Australian Open allows us to connect with our members, now measuring 220 million globally, and showcases our leading hospitality offering in a unique way at Australias biggest sporting event, said Marriott International Area Director of Marketing, De

Events 246
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Industry Veteran Tim Dick Joins Woodworth Core Group

Lodging

ATLANTA, GeorgiaOfficials of Woodworth Core Group (WCG), a leading provider of customized lodging research, valuation and advisory services, announced that Timothy J. Dick, PhD, has joined the firm in their Atlanta office as executive vice president. WCG Principal R. Mark Woodworth stated, We continue to focus on providing seasoned expertise to our clients.

Services 261
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Driftwood secures $257M for Westin Cocoa Beach Resort

Hotel Business

Driftwood Capital has secured a total of $207 million in senior construction financing and Commercial Property Assessed Clean Energy (C-PACE) financing for its signature Westin Cocoa Beach Resort & Spa on Floridas Space Coast. The company also secured a $50 million credit facility from Amerant Bank at the holding company/fund level. After breaking ground in September 2024, the $420-million, 502-key resort is part of Driftwoods decade-long investment to elevate the region’s hospitality

Resorts 115
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Why is Air France Using Smell in its Premium Marketing Strategy?

Skift Blog

Skift Take: Traditionalists may turn their noses up at companies creating fragrances. However, Air France's new scent is the latest indication that multi-sensory airline marketing is here to stay.

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Melbourne’s luxury hotels welcome strong international business at Australian Open

Hotel Management

The 2025 Australian Open is in full swing and hotels across Melbourne are enjoying a flurry of activity as visitors descend on the city. This years event is expected to draw record fan numbers an bring an increase of up to 10% in Melbourne city hotel room bookings, across main tournament days, according to Accommodation Australia. Event-related occupancy forecasts are particularly impressive, given STR and JLL report Melbourne has welcomed 81 new hotels and over 5,200 rooms in the five-year peri

Business 130
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Denver Union Station and The Crawford Hotel Complete Renovation

Lodging

DENVER, ColoradoDenver Union Station and The Crawford Hotel recently completed a refresh, including updates to the Great Hall and each of the hotels 112 guestrooms. Originally opened in 1881, the Denver Union Station first reopened in July 2014 after a $54 million renovation that included the creation of The Crawford Hotel, which is named for urban preservationist and Union Station Alliance member Dana Crawford.

Hotels 159
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Why Your Hotel Needs “Get Google” in 2025

STAAH

The hospitality landscape continues to evolve rapidly, and staying ahead of the curve is no longer an option its a necessity. As traveler behaviors continue to shift and technology reshapes how we plan trips, one thing remains constant: Googles dominance as the go-to platform for travel research and booking. With STAAHs Get Google feature, your hotel can leverage Googles expansive ecosystem to attract guests, increase direct bookings, and thrive in an increasingly competitive market.

OTA 109
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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U.S. Supreme Court Upholds TikTok Ban: What it Means for Travel

Skift Blog

Skift Take: The U.S. ban represents a significant setback for travel companies that have become increasingly dependent on the platform for customer acquisition.

Travel 312
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Plans underway for new-build hotel at Fiji’s Nadi International Airport

Hotel Management

Hotel operator selection is underway for a new-build hotel at Nadi International Airport, according to The Fiji Times , following a successful year for the nations tourism sector. In an interview published this week, Fiji Airports Ltd CEO Mesake Nawari revealed plans for a new transit hotel, a state-of-the-art commercial and retail building and expanded parking facilities as part of a 10-year strategic plan.

Retail 147
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The hidden cost of rate disparity: OTAs undercutting hotels responsible for 50% rise in Cost Per Click (CPC)

Hotel Speak

Houston TX, January 15, 2025 Hotels that allow Online Travel Agents (OTAs) to undercut their rates pay nearly 50% more for PPC leads, new research has revealed. Analysis of 27million Cost per Click (CPC) impressions shows hotels are forced to pay an average of 47% more per click than if they offered the lowest nightly rate on their own website, a study by global hotel technology specialist SHR shows 1.

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Islander Resort Completes Property-Wide Renovation

Lodging

ISLAMORADA, FloridaIslander Resort in Islamorada, Florida, unveiled its full property transformation, including a complete interior and exterior renovation of its 114 bungalows and suites and 25 two-bedroom townhome villas, resort grounds, amenities, and programming; dining outlets; and event spaces. Weve created a sanctuary that redefines the essence of island life, a place to reconnectwith nature, with loved ones, and with yourself, said Senior Vice President of HHM Hotels Douglas Wilkins.

Resorts 146
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Airbnb Cracks Down on Price Gouging During LA Fires

Skift Blog

Airbnb hosts in two California counties who raise their rates more than 10% compared to pre-LA fires' pricing will be blocked from doing so.

Travel 312
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Record growth for flagship luxury and lifestyle brands at Accor with 90 hotels signed last year

Hotel Management

Accors luxury and lifestyle brands Sofitel, Sofitel Legend, MGallery and Emblems achieved record growth in 2024 with close to 90 hotels signed collectively. Under the leadership of Maud Bailly as CEO for the past two years, these flagship brands have undergone a comprehensive transformation prompting renewed interest from owners and investors. 2024 has been a milestone year for our brands, marking unprecedented development momentum, said Bailly.

Branding 130
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Dimension assumes management of Georgia Hampton Inn

Hotel Business

Hotel management company Dimension Hospitality has added the 100-room Hampton Inn and Suites Snellville Georgia to its portfolio of managed hotels. We simply could not be more excited to engage with this exceptional hotel, the remarkable service-minded staff and the visionary owner, who is truly a local hero, said Joe Viglietta, COO, Dimension Hospitality.

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Substantial increase in direct bookings for The Samilton Hotel since moving to STAAH

STAAH

Indian hotel, The Samilton Hotel, found another level of success with STAAH with a huge surge in direct bookings and reliant channel manager. Established in 1990, The Samilton Hotel revolutionized Kolkata’s hospitality landscape by offering a pioneering concept: a fully air-conditioned, three-star boutique hotel. It offers a comfortable and convenient stay for both business and leisure travellers.

OTA 110
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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2024 Smashed All-Time Airline Industry Records: 4 Key Takeaways

Skift Blog

Skift Take: A global shift towards higher capacity aircraft is offering more seats onboard fewer flights but huge sustainability questions remain.

Business 306
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Veriu Group unveils refurbishment of Punthill flagship, the first in a series of targeted property upgrades

Hotel Management

Punthill South Yarra Grand, operated by Veriu Group, has unveiled its first major refurbishment since opening in 2009. The Yarra Street hotel has been under works for over two months, with the cost amounting to almost AU$1.4 million. Common areas including the lobby and reception area have been upgraded with stylish new furniture and artwork, which has also been added to the hallways.

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Island Hospitality adds San Jose TownePlace Suites

Hotel Business

Island Hospitality Management has been selected as the management company for the under-construction TownePlace Suites San Jose, which will be located in downtown San Jose. The hotel will be located close to The SAP Center, San Jose Convention Center and San Jose State University. We are very excited for the opportunity to work with an owner who is a premier real estate development firm with a long-standing and award-winning history in the San Jose, CA, market, said Gregg Forde, president/COO.

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CoralTree Hospitality Reorganizes and Expands Sales Team

Lodging

DENVER, ColoradoAndre Fournier, chief commercial officer of CoralTree Hospitality, recently announced the reorganization and expansion of the companys global sales team to refocus its direct sales efforts and lead generation and identify new team members with experience in the luxury space. As our collection has evolved over the last six years so have the needs of our customers, said Fournier.

Sales 146
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Emissions from Hotels: The Gap Between Plans and Actions

Skift Blog

Skift Take: Hotels have big plans to lower the amount of greenhouse gas emissions they generate. However, this report could show a gap between those plans and actual progress, especially when it comes to energy usage.

Hotels 299
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Perth hospitality scene to benefit from major Cultural Centre rejuvenation

Hotel Management

A $55 million rejuvenation of Perth Cultural Centre the heart of Western Australia’s arts and culture scene is now underway, with the redevelopment expected to bring a major boost to tourism. The project, jointly funded by the Cook and Albanese Labor Governments, will create a vibrant and accessible hub connecting iconic cultural institutions, including the Art Gallery of WA, WA Museum Boola Bardip, and the State Library of WA.

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STAAH Weekly Hospitality Quiz: 17 January

STAAH

Welcome to STAAHs Weekly Hotel Industry Quiz! In the ever-evolving world of hospitality, staying informed is the key to success. Whether youre a seasoned hotelier or just starting out, this final quiz of the year is here to challenge your knowledge and keep you up-to-date with the latest industry trends. Each week, weve brought you new questions spanning topics like luxury hotel brands and essential hotel software.

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HB Exclusive: Reeco raises $15M for procure-to-pay platform

Hotel Business

Purchasing is one of the most difficult challenges facing hoteliers. An AI-powered procure-to-pay platform designed for the hospitality industrydesigned with help from a former hotelierhas just received funding that it says will help it continue to make the process easier for hoteliers. Reeco has successfully raised $15 million in Series A funding, which already follows a $10-million seed round, bringing the total funding raised to $25 million.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.