Sat.Apr 29, 2023 - Fri.May 05, 2023

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Interview: Airbnb CEO On How Its Service Will Radically Change With AI, By Next Year

Skift Blog

Skift Take: The AI-driven Airbnb is coming, so watch its trajectory of launches later this year and mid next year. Chesky promises it will be a whole different service by next year.

Services 345
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Must Start Somewhere: Sourcing the Next Big Ideas in Lodging Tech

Lodging

Ambitious entrepreneurs in lodging technology innovation are motivated by a passion to improve the industry, companies, people, and maybe even the world. Driven by a desire to succeed, they work tirelessly to secure the funding, backing, and press necessary to transform their fledgling idea into a thriving business operation. But how do these ideas start?

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IHG names global CEO as Keith Barr announces decision to step down

Hotel Management

IHG’s Group Chief Executive Officer, Keith Barr, is stepping down from his position and from the IHG Board on June 30 after six years in the top job. Barr plans to return with his family to the US but will remain available to support and advise the business until the end of 2023. IHG has appointed Elie Maalouf, a member of IHG’s Board and Executive Committee, to take over as Barr’s successor.

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The Benson Hotel and Faculty Club Opens in Colorado

Hospitality Net

The Benson Hotel and Faculty Club, a new boutique hotel, has opened as the hospitality center for the nationally recognized University of Colorado Anschutz Medical Campus in Aurora. Long considered the gateway to the Rockies, Aurora has evolved into Colorado’s biotech hub and a health and life sciences research center. The Benson Hotel, a Preferred Hotel & Resorts member, lies conveniently between downtown Denver and Denver International Airport.

Hotels 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Booking Holdings Sees Next-Gen AI as Advancing the Connected Trip

Skift Blog

Skift Take: Any changes the next wave of artificial intelligence might bring will not be instantaneous. Booking Holdings has time to act to sustain its current position in online travel.

Travel 340
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The Power of Personalization

Lodging

According to a 2021 McKinsey & Company report, companies who excel at personalization generate 40 percent more revenue from those activities than companies who are merely average in that key area. The hospitality experience is particularly suited to customization, and hoteliers can certainly benefit from excelling in catering to guests’ individual preferences.

Revenue 274

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First Hampton by Hilton Opens Doors in City of London

Hospitality Net

Today Hampton by Hilton London City opens its doors to guests. The 278-room hotel, located in Osborn Street, East London, is the latest addition to the growing Hampton by Hilton portfolio and boasts unique Hampton by Hilton design elements to create a relaxing stay for business and leisure guests in the heart of the city.

Business 262
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After Sonder, Vacasa Receives Notice of Delisting from Nasdaq

Skift Blog

Skift Take: Like Sonder, Vacasa is another example of a company that went public way too early via a special purpose acquisition company, or SPAC, merger.

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Hilton Reports Q1 2023 Financial Results

Lodging

MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its first quarter 2023 financial results. Metrics from the results include: The post Hilton Reports Q1 2023 Financial Results appeared first on LODGING Magazine.

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Future Leaders Forum: the power of ‘yes’ in opening doors for rising stars

Hotel Management

The second iteration of the Future Leaders Forum took place at SkyCity Adelaide on Tuesday May 2, kicking off the 2023 Asia-Pacific Hotel Industry Conference and Exhibition (AHICE). The under-35’s leadership event celebrated emerging talent in the industry and shared powerful career stories from those in established leadership positions. The afternoon sessions included thought-provoking panel discussions including The Future of Real Estate and The Investors’ Outlook, as well as insightful interv

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Rotana marks its foray into the United Kingdom

Hospitality Net

Rotana announced today its entry into the United Kingdom (UK) with the launch of two new properties under its affordable hotel and serviced apartment brand, Centro, Centro New Malden and Centro Kingston. These being the first two properties to launch as part of a wider agreement to develop up to 1,500 keys over multiple sites across the greater London region, all under the Centro brand.

Branding 260
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Marriott To Include Resort Fees In Total Prices, Breaking New Ground in Lawsuit Settlement

Skift Blog

Skift Take: We wish hotel companies and online travel agencies were as innovative in providing much-touted personalization as they are in inventing extra fees customers struggle to avoid.

Resorts 315
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MGM Resorts International Reports Q1 2023 Financial Results

Lodging

LAS VEGAS—MGM Resorts International reported financial results for the quarter ended March 31, 2023. “MGM Resorts is executing across all of its geographies and channels with record first quarter Las Vegas Strip Adjusted Property EBITDAR, consistently strong Regional Operations profit, MGM China’s swift return to profitability, and BetMGM’s anticipated positive earnings later this year,” said Bill Hornbuckle, CEO and president of MGM Resorts. “Beyond our continued e

Resorts 261
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Exclusive: IHG to open ‘world-class’ Crowne Plaza in Nadi

Hotel Management

IHG is set to bring its flagship Crowne Plaza brand to Fiji for the first time following a major signing with Wailoaloa Hotel Pte Ltd. The business shared the announcement exclusively to HM during the 14th Asia Pacific Hotel Industry Conference and Exhibition (AHICE) this week. Opening in late 2023, following a multi-million-dollar conversion and extension of the Pullman Nadi Bay, the Crowne Plaza Fiji Nadi Bay Resort and Spa will give IHG a dominant presence in the airport town of Nadi and take

Dining 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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IHG® signs MOU with the Saudi Tourism Authority

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 hotels, across 18 distinct brands, has signed a Memorandum of Understanding (MOU) with the Saudi Tourism Authority (STA) at the Arabian Travel Market 2023.

Tourism 258
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IHG CEO Keith Barr Steps Down

Skift Blog

Skift Take: Under Barr, IHG shook off years of brand cobwebs and expanded its portfolio. Like Barr, Maalouf comes into the CEO role with years of brand experience that can serve him well.

Branding 310
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Making a Good Impression: Makeready President Christine Magrann on Growing a Unique Brand

Lodging

A self-described gardener, Makeready President and COO Christine Magrann was tapped by Jimmy Merkel, CEO and founder of investment firm Rockbridge, in 2015 to take on a position that entailed tending to a relatively new variety of guest, one seeking a more personal experience than that offered by the traditional brands. Magrann recently shared with LODGING how she approaches providing the brand’s unique guest experiences much like a gardener, with patience, teamwork, and constancy, saying, [R

Branding 261
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Exclusive: BWH to launch villa-style accommodation in Queensland

Hotel Management

BWH Hotel Group (BWH) is set to open a new-build hotel in Hervey Bay, Queensland under its soft brand offering, BW Signature Collection. BWH Hotel Group’s Managing Director Australasia, Graham Perry, announced the signing of South Harbour Hervey Bay with Place Property Group at the Asia-Pacific Hotel Industry Conference and Exhibition (AHICE) on Thursday.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Wyndham Opens First Wyndham Garden in Phu Quoc

Hospitality Net

Wyndham Hotels & Resorts, the world’s largest hotel franchising company and leading provider of management services with approximately 9,100 hotels spanning more than 95 countries, today unveiled a new property in Phu Quoc, Vietnam: the 921-room Wyndham Garden Phu Quoc.

Resorts 258
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Sabre Is Cutting 15 Percent of Its Workforce, Roughly 1,100 Jobs

Skift Blog

Skift Take: Big tech companies everywhere have been dropping staff, and now it's Sabre's turn. This may also be a result of a permanently changed travel industry post-pandemic and Sabre's effort to keep up.

Travel 310
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STR: U.S. Hotel TRevPAR Reaches Highest Monthly Level in March 2023

Lodging

HENDERSONVILLE, Tennessee—U.S. hotel total revenue per available room (TRevPAR) was the highest for any month on record, according to STR’s March 2023 P&L data release. U.S. Hotel Performance March 2023 Per-available-room Metrics (Percent change from March 2022)GOPPAR: $95.12 (up 14.5 percent)TRevPAR: $238.22 (up 17.5 percent)EBITDA PAR: $71.07 (up 14.4 percent)LPAR (Labor Costs): $74.43 (up 23.4 percent) “Revenues and profits improved for a second consecutive month with each of the ke

Revenue 261
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Exclusive: Radisson, La Vie partner to add over 30 hotels in Asia Pacific

Hotel Management

Radisson Hotel Group (RHG) has signed an agreement with La Vie Hotels and Resorts to add over 30 hotels to the Group’s portfolio over the next decade. The business shared the announcement exclusively to HM during the 14th Asia Pacific Hotel Industry Conference and Exhibition (AHICE), which is taking place at the Adelaide Oval on May 3-4. The move will enable La Vie to develop, manage and operate properties under the Radisson Blu, Radisson RED, Radisson, Park Inn by Radisson, and Country Inn &#

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Radisson Hotel Group’s midscale lifestyle brand, prizeotel, announces first property in Ireland

Hospitality Net

Radisson Hotel Group announces the signing of its first affordable, high design prizeotel property in the UK & Ireland region. Scheduled to open in Q1 2025 in Dublin, this landmark property follows a series of exciting signing and opening announcements for the prizeotel brand as it targets accelerated growth across EMEA in 2023.

Branding 252
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Tripadvisor CEO’s New Strategy Comes Into Focus

Skift Blog

Skift Take: In football or soccer — pick your sport/analogy — sometimes it takes a new coach to get momentum. Under its new CEO, Tripadvisor is making significant changes to its core products.

Travel 296
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Intercontinental Hotels Group plc Announces CEO Succession

Lodging

InterContinental Hotels Group PLC announces that Keith Barr has informed the Board of his decision to step down from his role as Group Chief Executive Officer (CEO) and from the IHG Board. Keith intends to return with his family to the US. His final day as CEO will be 30 June, after which he will remain available to support and advise the business until the end of 2023.

Hotels 246
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Creative leaders inspired by the future of hotel design at Design Inn

Hotel Management

The heavy hitters of the Australasian hotel and design community gathered at Skycity Adelaide on Tuesday May 2 for the 2023 Design Inn Symposium. Over 250 delegates were in attendance for the 2023 event, which was hosted by HM magazine, co-hosted by the South Australian Tourism Commission, with support from GROHE as the event’s Principal Partner.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Accor opens The Sebel Wellington in the heart of the Hutt

Hospitality Net

The highly anticipated The Sebel Wellington Lower Hutt is set to open next week (May 10, 2023), delivering the city’s only premium 4.5-star apartment-style hotel.

Hotels 263
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Dubai’s First Quarter Inbound Arrivals Just 2 Percent Shy of 2019 Levels

Skift Blog

Skift Take: The buzz around the ongoing Arabian Travel Market in Dubai offers a glimpse into the thriving tourism industry in the region. Tourism in the Middle East is set to grow in coming years.

Tourism 296
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The Owner’s Advantage: MCR Chairman and CEO Reveals the ‘Secret Sauce’ to Healthy Profit Margins

Lodging

When it comes to hotel management, there is only one way to truly operate as an owner, according to Tyler Morse, chairman and CEO of MCR, and that is simply to be one. With that philosophy as part of its operational DNA helping to drive performance, MCR continues to add unique, signature assets to its growing portfolio of properties. As an example, the New York-based company—which is among the largest hotel owner/operators in the industry […] The post The Owner’s Advantage: MCR Chair

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Exclusive: Ascott to open Sydney lyf, Oakwood Epping

Hotel Management

The Ascott Limited is set to open two new properties in Sydney’s CBD and Melbourne’s outer north suburb of Epping under the lyf and Oakwood brands respectively. The business shared the announcement exclusively to HM ahead of the 14th Asia Pacific Hotel Industry Conference and Exhibition (AHICE), which takes place at the Adelaide Oval on May 3-4. “As the Australian arm of Ascott, lyf Sussex Sydney and Oakwood Epping are part of our proven global strategy that is focused on delivering hospitality

Retail 246
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.