Skift Take
Hotels aren't doing enough to keep their wholesale rates off of smaller retail travel sites. That is damaging to Expedia's effort to gather the best prices online.
Expedia CEO Peter Kern pled his case to hotel owners Monday: Take seriously the billion-dollar issue of wholesale rates being misused online.
"It's a growing problem," Kern said Monday. "There is a massive amount of rates leaking out."
Kern spoke on-stage at the Americas Lodging Investment Summit (ALIS) in Los Angeles. It was the first time the head of a major online travel agency was invited to speak at the conference — arguably the largest one for hotel owners