Wed.Dec 04, 2024

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Senators Grill Airline Executives Over Junk Fees

Skift Blog

Skift Take: In a hearing that became heated, senators expressed frustration that executives wouldn’t reveal what determines the ancillary fees.

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IHG establishes stronghold in Chennai with signing of Holiday Inn Chennai Vandalur

Hospitality Net

IHG®Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Sakthi Elegant Towers India Pvt Ltd to develop Holiday Inn Chennai Vandalur. Scheduled to open in 2026, the new hotel will add 200 keys to IHG’s growing presence in South India. Driven by market demand, continues to expand its footprint in key Indian cities.

Resorts 264
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Indian Carriers to Reduce Losses Through Pricing Power and Stronger Traffic — India Report

Skift Blog

Skift Take: The reduction in losses is expected despite increase in costs related to fuel and grounded fleet, as domestic air passenger traffic surges.

Hotels 263
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Marriott International Signs Agreement With Knowledge Economic City to Open Three Hotels in Madinah, Saudi Arabia

Hospitality Net

Marriott International, Inc. announced it has signed an agreement with Knowledge Economic City (KEC) to open three hotels within the Holy City of Madinah in Saudi Arabia. The anticipated openings will be part of the KEC master-development and feature over 1,200 rooms across three of the company’s brands – Courtyard by Marriott, Four Points by Sheraton and Residence Inn by Marriott.

Branding 264
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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What Oyo’s ‘Company-Serviced’ Hotels Reveal About Its Brand Reset

Skift Blog

Skift Take: Long criticized for mismanagement, Oyo is flipping the script with its company-serviced hotels, focusing on quality and consistency. This shift is a big deal for the brand and could set the stage for its much-anticipated IPO.

Services 211
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Meliá Hotels & Resorts Announces December 16 Opening of Meliá Casa Maya Cancún

Hospitality Net

Meliá Hotels & Resorts is proud to announce the opening of Meliá Casa Maya - Cancún, an exceptional new all-inclusive resort, set to welcome its first guests on December 16, 2024. Located on one of the Caribbean’s most iconic beaches, this all-inclusive resort promises an unforgettable getaway where every detail is designed to provide relaxation, luxury, and worry-free all-inclusive experience.

Resorts 263

More Trending

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Doug Kennedy’s Next Training Webcast: Reservations Sales QUEST – 2025 Edition!

Hospitality Net

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, December 20, from Noon – 12:45pm EST.

Sales 246
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Taiwan’s KKday Raises $70 Million: What’s Next for This Travel Experiences Platform?

Skift Blog

Skift Take: KKday’s latest funding is more than just a financial boost — it is a testament to the growing power of the experiences sector, which is transforming how travelers engage with and enjoy destinations.

Travel 180
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Grupo Brisas Inaugurates Galería Plaza León, a new benchmark in Mexican hospitality

Hospitality Net

Grupo Brisas inaugurates Galería Plaza León, its second hotel in the state of Guanajuato and its 12th in Mexico. The 700-million-peso investment solidifies its position as a leading tourism consortium, offering unparalleled comfort, cutting-edge technology, and top-tier services.

Tourism 246
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JetBlue Sees More Post-Election Travel Than Expected

Skift Blog

Skift Take: The low-cost carrier said it expected less of an impact to its revenue after bookings for November and December beat prior projections.

Travel 147
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Choice Hotels Adds New Hotel In Vienna To EMEA Portfolio

Hospitality Net

Choice Hotels EMEA has continued its strategic agreement with CPI Hotels, the leading hotel operating company in the Czech Republic and Central and Eastern Europe (CEE) Region, with the opening of the Clarion Hotel Vienna South on Wienerbergstrasse 7, Vienna.

Hotels 246
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Four Seasons Hotel New York Reimagines Menu Concepts

Lodging

NEW YORK—The Four Seasons Hotel New York reopened its doors in November, marking a return following several years of closure. With its return, the hotel has released reimagined menu concepts for The Garden Restaurant and TY Bar, which flank the property’s Art Deco lobby. Both venues are open for reservations under the leadership of Executive Chef Maria Tampakis, Executive Pastry Chef Jonathan Pereira, and Director of Food and Beverage Iwona Luksza.

Hotels 147
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The Reimagined Adina Apartment Hotel Sydney Town Hall will Reopen in February

Hospitality Net

With the TOGA-owned property slated to open in February, TFE Hotels has today released the first look at the stunning room prototypes which exude a warm, casual elegance, and showcase interior design aimed at making guests feel instantly at home in the space.

Hotels 245
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Emergency Readiness in Hospitality: A Guide to Staying Connected During Disasters

Hospitality Tech

From advanced communication tools to enhanced staff training, discover actionable steps hotels can take to safeguard guests and maintain operations during natural disasters.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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ISHC Elects 2025 Board of Directors and Inducts 37 New Members

Hospitality Net

The International Society of Hospitality Consultants (ISHC) has elected new leadership to serve on the Board of Directors and has inducted thirty-seven new members in its 2025 membership class.

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Booking Holdings Laid Off 60 Employees at B2B Arm as It Resets Priorities

Skift Blog

Skift Take: As Booking Holdings resets its investment priorities in the AI era, its business-to-business services, which Expedia has far outpaced, won't likely be high on the list. What's next?

B2B 130
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I Told Them, but They Didn’t Listen! (At Least I Don’t Think They Did)

Hospitality Net

I’ve done a lot of business with this company over the past five years, and it’s always been a great experience. About twice a year, they send out a survey. I’ve always shared glowing comments and high scores – until recently.

Business 243
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Marriott’s Luxury Push, Airbnb’s UK Expansion and Amtrak’s Record

Skift Blog

Skift Take: Today's podcast looks at Marriott's luxury expansion, Airbnb's legit apartment push in London, and Amtrak's growth.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Marriott Phoenix Resort Tempe at The Buttes Completes Renovation

Hospitality Net

-Marriott Phoenix Resort Tempe at The Buttes is proud to announce the completion of a multi-million dollar renovation of its guestrooms and suites, fitness center and expansion of outdoor meeting space and the lobby bar’s outdoor dining area.

Resorts 240
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4 Hospitality Trends to Watch in 2025

Amadeus Hospitality

Originally published on PhocusWire 2024 is quickly drawing to a close and with it a strong year of demand for the travel industry. According to Amadeus’ business intelligence data , 5% more hotel room nights were booked globally from January – October 2024 compared to the same time last year. In response, hoteliers are looking to build on the positive momentum for 2025 with new technology investments that will help them stay ahead in a competitive marketplace and deliver on high traveler expecta

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Teritoria: One Year After Its Name Change, The First Mission-driven Voluntary Chain Takes Stock (France)

Hospitality Net

During its annual convention held on Monday, November 25, Teritoria—the first mission-driven voluntary chain chaired by Alain Ducasse—presented a review of the commitments required of its 430 members one year ago.

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1 Hotel Melbourne gears up for autumn launch

Hotel Management

Australia’s first 1 Hotels property is set to open in May 2025, with the launch of 1 Hotel Melbourne. Launched in 2015 by visionary founder Barry Sternlicht, 1 Hotels is described as a mission-driven, luxury lifestyle hotel that cultivates the best of sustainable design and architecture. 1 Hotels says the Melbourne property, located on the banks of the Yarra River, will be a feat of sustainable, biophilic design.

Dining 130
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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B&B HOTELS Unveils First UK Hotel at London Heathrow

Hospitality Net

B&B HOTELS, Europe’s fastest-growing economy and value for money hotel brand, has officially launched its first UK hotel at London Heathrow, unveiling its B&B HOTELS product in the UK for the very first time.

Hotels 239
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Hyatt Plans Luxury and Lifestyle Hotel Openings for Next Two Years

Lodging

CHICAGO—Hyatt Hotels Corporation showed during ILTM Cannes a pipeline of over 50 luxury and lifestyle hotels set to open worldwide by 2026. Luxury travel demand surged in 2023 and continues to rise and with Savills forecasting a 52.8 percent increase in Europe’s existing luxury hotel stock by 2028, highlighting investor confidence in the segment’s growth potential.

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Guanacaste, Costa Rica’s Rise and Challenges as an Eco-Luxury Lodging Destination

Hospitality Net

Costa Rica’s natural beauty, dedication to sustainability, and rich biodiversity have made it a top destination for travelers worldwide. Known for its lush rainforests, pristine beaches, and diverse ecosystems, the country attracts nature enthusiasts and adventure-seekers alike.

Travel 238
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Marriott International signs agreement to bring The Ritz-Carlton to Serbia

eHotelier

Marriott International, Inc., announced today that it has signed an agreement with Danube Riverside d.o.o.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hilton Named One of the Best Workplaces for Parents in the US

Hospitality Net

For the eighth consecutive year, Hilton has been recognized as one of the Best Workplaces for Parents by Fortune magazine and Great Place to Work. Hilton’s No. 3 ranking is a result of its competitive benefits that support team members in every stage of their parenting journey. Through caregiving support and mental health resources, team members are empowered to thrive in and out of work, and in mind, body and spirit.

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Creating an inclusive workplace: it’s the law

eHotelier

Misgendering, derogatory comments, and retaliation not only violate the law but damage workplace culture.

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Canadian Travelers the World’s Most AI-Wary Going Into 2025: SiteMinder Report

Hospitality Net

Canadian travelers are the world’s most cautious when it comes to AI, according to SiteMinder’s Changing Traveler Report 2025, the largest survey globally on accommodation.

Travel 231
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LivAway Suites Opened Three Properties in November 2024

Lodging

SALT LAKE CITY—LivAway Suites continued its nationwide expansion with the opening of its newest location in Missoula, Montana. This was LivAway Suites’ third opening in November and the brand’s fourth location overall. “Missoula has seen a significant influx of remote workers who are relocating for a better quality of life, adding to the area’s population of over 125,000 residents.

Branding 162
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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.