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Everyone likes to be recognized for their actions every now and then, whether it’s in the workplace, at home or from companies you frequently patronize. Businesses have taken note by offering a variety of rewards programs all across the board. The program may be something as simple as allowing you to accrue points to receive upgrades or freebies, but it is a popular tactic for customer retention nonetheless.
The year 2024 marked a significant rebound in global hotel investment, driven predominantly by robust growth in cross&border transactions. The hotel investment landscape was characterized by region&specific trends, with the Asia&Pacific region continuing to offer promising opportunities. Despite potential risks such as geopolitical factors and inflationary pressures, the global hotel investment outlook for 2025 remains positive.
In the hotel business, repeat guests are gold. While attracting new bookings is essential, the cost of acquiring a new guest is significantly higher than retaining an existing one. That’s why loyalty programs have become a cornerstone strategy for independent hotels, boutique properties , and growing chains alike. When thoughtfully designed and effectively managed, a loyalty program can directly boost revenue, enhance guest satisfaction , and strengthen your hotel’s brand. 1.
According to Lodging Econometrics (LE) Q1 2025 U.S. Hotel Construction Pipeline Trend Report, at the close of the quarter, the pipeline consists of 6,376 projects and 749,561 rooms. These first-quarter totals represent a 5% year-over-year (YOY) increase in projects and a 6% YOY increase in rooms compared to Q1 2024. Currently, there are 1,152 projects comprising 145,368 rooms under construction in the U.S., up 1% by projects and 3% by rooms YOY.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Designs Embrace sustainable luxury with ARRAN Embrace sustainable luxury with ARRAN Luxury cosmetics brand ARRAN, tells us how we can experience the serenity of Scottish-sourced natural fragrances whilst embracing sustainability Every year, over 300 million tonnes of plastic are produced worldwide, with half of it being single-use. In the UK alone, up to 10 million plastic bottles from liquid soaps and hand sanitisers end up in landfills an alarming statistic that highlights the urgent ne
Why B&Bs Must Embrace Smart Hospitality Bed and breakfasts thrive on personalized service, cozy settings, and the “home away from home” feel. However, even the most charming B&Bs can struggle with behind-the-scenes chaos—from managing multiple bookings to handling room readiness and guest check-ins manually. In a competitive hospitality landscape where efficiency is just as important as warmth, a modern Property Management System (PMS) can make all the difference.
With just 25 rooms across 3 to 4 categories, including pool view and oceanfront suites, The Regent Grand in Turks and Caicos offers a personalized luxury escape on Grace Bay Beach. Most guests are leisure travelers, often couples or older visitors seeking a quiet, relaxing stay, while extended families tend to visit during summer and holiday seasons.
With just 25 rooms across 3 to 4 categories, including pool view and oceanfront suites, The Regent Grand in Turks and Caicos offers a personalized luxury escape on Grace Bay Beach. Most guests are leisure travelers, often couples or older visitors seeking a quiet, relaxing stay, while extended families tend to visit during summer and holiday seasons.
WASHINGTONWith the growing use of lithium-based batteries in devices like e-bikes, laptops, and mobile phones, the American Hotel & Lodging Association (AHLA) and Hospitality Technology Next Generation (HTNG) launched a new suite of safety resources to help hoteliers prevent, prepare for, and respond to battery-related fire incidents, many of which are caused unknowingly by guests.
For the longest time, Ive felt that many of our stories in Hotel Business especially those covering the CEO sessions at major investment conferences in our industryincluded the phrase cautious optimism. So much so that I remember urging the editorial staff to try to come up with another way to express the sentiment so as not to be redundant. But, sometimes, you get what you wish for.
ARLINGTON, VirginiaDue to the Easter holiday shift, the U.S. hotel industry reported mixed performance results year over year,according to March 2025 data fromCoStar. U.S. Hotel Performance March 2025 Percentage change from March 2024 Occupancy: 63.6 percent (down 0.3 percent) ADR: $161.78 (up 1.1 percent) RevPAR: $102.89 (up 0.8 percent) Among the Top 25 Markets,Miamiexperienced the highest occupancy level (down 0.4 percent to 83.2 percent).
Extended Stay America has opened Extended Stay America Premier Suites Colorado Springs, marking the brands expansion in high-demand markets. Developed by Integrated Hospitality Construction, the four-story, 120-room newly constructed hotel offers amenities such as free WiFi, complimentary healthy breakfast, premium cable, a fitness room, onsite guest laundry and the brand’s signature lobby with additional vending options.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
LONDONWyndham Hotels & Resorts has signed an exclusive development agreement with Soliteight Hotel Projects SA to introduce its Super 8 by Wyndham brand to the Iberian market in Spain and Portugal. Under the agreement, Soliteight will develop and open 40 Super 8 hotels over the next ten years. Super 8 will cater to the increasing number of budget-conscious travelers in Spain and Portugal.
Lifestyle hospitality management company Coury Hospitality will expand its Vin Hotel Collection with upgrades to the flagship Hotel Vin in Grapevine, TX, and the debut of Hotel Vin Pinnacle Hills in Rogers, AR. The next phase of the Hotel Vin Grapevine’s expansion, set to break ground in late 2025, will add 120 guestrooms, including 26 suites, bringing the hotels total accommodations to 240.
SAN FRANCISCO, CaliforniaAimbridge Hospitality has chosen Canary Technologies to enhance guest and associate experiences through Canary’s digital tipping solution. With a portfolio of more than 1,000 properties around the world, Aimbridge’s adoption of Canary’s digital tipping underscores the growing demand for modern, cashless solutions within hospitality.
Hotel Equities (HE) has appointed Marilia Pergola as VP, operations for the Caribbean and Latin America (CALA) region. We are thrilled to welcome Marilia to the Hotel Equities family, saidAl Smith, president, operations, Hotel Equities. Her knowledge of the CALA landscape, coupled with her operational rigor and passion for people development, make her the ideal leader to inspire our associates and provide exceptional service to our guests and partners across the beautiful and dynamic CALA region
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
ALPHARETTA, GeorgiaAgilysys, Inc. announced that Bally’s Baton Rouge Hotel (formerly the Belle of Baton Rouge Hotel) has selected a suite of Agilysys solutions including Versa PMS and InfoGenesis POS to power guest and staff experiences across its transformed property. Slated to open in the fall of 2025 pending approval from the Louisiana Gaming Commission, the complex will include 25,000 square feet of Vegas-style gaming, a sports lounge, a cocktail lounge, casual and fine […] The
Omni Hotels & Resorts has launched Omni Select Business, a new business travel program created exclusively for small and midsize businesses (SMBs) across the companys portfolio of more than 50 hotels and resorts in the U.S. and Canada. According to the brand, the new program is designed to offer exclusive savings for SMBs while enhancing the overall business travel experience through perks such as flexible travel options, dedicated Loyalty Ambassadors and work-friendly spaces.
Skift Take: Wyndhams Super 8 expansion into the Iberian Peninsula highlights the growing focus on branded budget hotels as Europes middle-class travel market heats up.
Remington Hospitality has revealed that CEO Sloan Dean will be leaving the company. He has held that position for eight years. The company released the following statement: We are deeply grateful for Sloan Deans leadership over the past eight years as CEO of Remington Hospitality. Under his guidance, Remington transformed into a values-driven organization and a leading force in third-party hotel management.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Cendyn announced it has promoted Yakesh Arora from senior vice president of global engineering to chief technology officer. Lark Hotels announced the appointment of Kai Gilsey as its new senior vice president of operations. Auberge Resorts Collectionannounced the appointment ofMohamed Elbannaas executive vice president, global operations. Zucchetti North America announced the appointment of Estella Hale as the vice president of commercial strategy for the companys hospitality division.
Urban Catalyst , a real estate equity fund manager and developer focused on downtown San Jose, has opened the TownePlace Suites San Jose Downtown in California’s Silicon Valley. The project was developed in collaboration with Island Hospitality Management , which will oversee day-to-day operations. The hotel offers 176 suites, free WiFi, free hot breakfast, a fitness center and a meeting room.
SANTA ROSA, CaliforniaThe Flamingo Resort & Spa is joining Tapestry Collection by Hilton. The resort will now have the added benefits of Hilton Honors and the touches of the Tapestry Collection, a portfolio of hotels that celebrate individuality and local character. Built in 1957 as a hideaway for Hollywood stars and wine country adventurers, the Flamingo has deep roots in the community.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: While Indian carriers have so far remained relatively insulated from recessionary concerns in the U.S., the sudden closure of Pakistans airspace presents a far more immediate and tangible threat.
Article - U.S. Hotel Construction Volume Declines for Third Month Amid Rising Uncertainty - Despite this decline, the hotel pipeline remains strong with 6,500 hotels and 777,000 rooms in various planning phases.
Skift Take: American is continuing to trail rivals Delta and United, while it is working to revamp its commercial strategy with free in-flight Wi-Fi and a new executive appointment.
Christina Trauthwein, VP, content & partnerships, Hotel Business , details some highlights of the April issue, which features the annual management company report and ranked list, in addition to a cover story on Stonebridge Companies, and stories on Oliver Hospitality and Treehouse Hotels. Theres also a piece on HVAC solutions, another on sustainability and a new hotel at Vassar College.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Article - FairBridge Inn Express Tukwila Listed for Sale in High-Demand Seattle Metro Corridor - Midscale Hotel Investment with Repositioning Potential, Airport Access, and Year-Round Demand Drivers
Skift Take: With the economy stabilizing and leisure and business travel bouncing back, investors like GIC are betting big on the next wave of premium hotel demand. The SAMHI deal signals not just confidence in the sector, but in the evolving Indian traveler.
A hotel rooming list is a document which outlines accommodation arrangements for group bookings. It will include names, room assignment details, arrival and check-out dates, special requirements and more. Rooming lists are important for helping hotels to prepare for a group arrival and maintain guest satisfaction. Group bookings may be large and complex and a The post Hotel Rooming List: Essential Guide for Efficient Guest Management appeared first on Revfine.com.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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