Mon.Sep 30, 2024

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Hilton’s Annual Trends Report Finds Travelers Will Want High-Impact Experiences in 2025

Lodging

MCLEAN, Virginia—Although 2024 was dubbed the “Year of the Great Recharge,” where sleep retreats made headlines, mindful drinking rose in popularity and wellness-themed guestrooms took off. As the post-pandemic leisure travel boom normalizes, travelers surveyed in Hilton’s annual Trends Report are looking to pair their desire to relax and recharge with high-impact adventures and experiences to maximize their time and financial investment.

Travel 290
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What Makes Religious Tourism A Strong Investment for Hotels in India

Skift Blog

Skift Take: Hospitality companies are adapting to the growing demands of Indian travelers, driven by rising disposable income and greater global exposure. Customizing products to meet these evolving preferences is crucial for survival in an increasingly competitive and discerning market.

Tourism 299
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Peachtree Group Names Brent LeBlanc EVP, Business Development

Lodging

ATLANTA—Peachtree Group announced that Brent LeBlanc is now leading its business development efforts across its investment platforms. In his new role as executive vice president, business development, Brent will support Peachtree’s efforts to grow and expand its vertically integrated investment platforms. His responsibilities will include focusing on cross-marketing strategies, fostering business development, and collaborating with the investment teams to capture new opportunities.

Business 289
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13 Travel Startups Raise $600 Million in 2 Weeks

Skift Blog

Skift Take: Twelve’s massive total fundraise of $645 million shows that the company is positioning itself for a future where alternative jet fuels aren’t just trendy, but essential. Skift has now reported 16 travel startups that have raised over $100 million so far this year.

Travel 290
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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New chapter ahead for Hotel Woolstore 1888 Sydney following the iconic hotel’s transition to Accor’s Handwritten Collection

Hospitality Net

The historic Hotel Woolstore 1888 Sydney - Handwritten Collection has officially completed its transition in joining Accor’s global portfolio of boutique hotels within Handwritten Collection, following its purchase by the hotel’s new owners, Shakespeare Property Group.

Hotels 246
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Skift Global Forum Video: The Evolving Role of Experiences in Travel

Skift Blog

Skift Take: In this video from Skift Global Forum, executives from Peek, TUI Musement, and McKinsey & Company broke down significant shifts in traveler behavior driving the boom in the experiences sector.

Travel 279

More Trending

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Air India-Vistara Loyalty Program: Top 10 Questions

Skift Blog

Skift Take: With IndiGo's move into loyalty programs, Air India will need to sharpen its loyalty strategy to stay competitive, especially in a market where where cost and convenience drive consumer choice.

Consumer 289
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Accor announces opening of Grand Mercure Wuhan International Expo Center

Hospitality Net

Accor Greater China is pleased to announce the opening of an exciting new addition to its diverse collection of Grand Mercure Hotels & Resorts. Grand Mercure Wuhan International Expo Center invites guests to discover the beauty of the Yangtze River, the vibrant culture of Wuhan, and the rich heritage of Hubei Province. The opening of this new flagship hotel will soon be followed by another six Grand Mercure hotel openings across the country by the end of 2024.

Resorts 246
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GetYourGuide’s CFO Outlines Strategy to Grow Bookings of Travel Experiences

Skift Blog

Skift Take: In a world increasingly valuing experiences over possessions, the potential rewards of selling travel experiences online are substantial.

Travel 299
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How’s the Weather and Other Stock Lines that Prove the Rep Is Uninterested

Hospitality Net

Recently, Toyin McArthur, a trainer and facilitator for Storage Vault in Canada, asked me if I had any thoughts or suggestions related to customer service reps using questions like How’s the weather? to establish rapport with a customer. The concern was that using the “weather” is a sure way to leave the customer feeling like the agent or salesperson is disinterested and unauthentic, resulting in an overall “blah” experience.

Services 245
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Marriott CEO Anthony Capuano: Loyalty, Luxury, and Hotel Tech — Full Video, Skift Global Forum 2024

Skift Blog

Skift Take: Marriott International president and CEO Anthony Capuano spoke at the Skift Global Forum in New York City about the hospitality sector's current state and future direction through the lens of the world's largest hotelier.

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What is matcha? Benefits, tips and recipes

Hospitality Net

From its history and processing to creative recipes and storage tips: discover everything you need to know about matcha and learn why it’s becoming increasingly popular around the globe.

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Carnival CEO: Demand for Alaska Cruises Is ‘Off the Charts’

Skift Blog

Skift Take: Alaska's success for Carnival, the world's largest cruise company, points to the ongoing popularity of the cruise industry.

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Why It’s Time For Lodging Brands To Adapt To Incoming AI Discoverability Dynamics

Hospitality Net

Although the tourism industry isn’t out of the woods yet with a potential recession ahead, its progress in the past four years has been positive. The international hospitality industry has slowly recovered from the long-winded effects of the pandemic — UN Tourism reported that last year, the industry reached 88% of pre-pandemic levels.

Tourism 244
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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India’s Biggest Source Markets – India Report

Skift Blog

Skift Take: India's foreign exchange earnings are up. Travel spending per tourist is up. But international tourists in India are still lagging behind pre-Covid figures by 10%.

Market 274
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World Tourism Day 2024: A Global Message of Tourism for Peace

Hospitality Net

Tourism has committed to embrace its unique role as a pillar of peace and understanding. On World Tourism Day 2024, UN Tourism brought sector leaders from every global region together around a common vision and commitment to building a “peace-sensitive sector”, recognizing its potential to build bridges and foster understanding.

Tourism 243
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Singapore vs. Hong Kong: A Hotel and Tourism Rivalry

Skift Blog

Skift Take: Singapore and Hong Kong were once seen by many travelers as shopping-centric destinations. But Singapore has recast itself as an experience destination with many live events, widening its lead against Hong Kong in tourism.

Tourism 263
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IHG Hotels & Resorts renews strategic partnership with APSN

Hospitality Net

IHG Hotels & Resorts and APSN strengthens their long-term strategic partnership with a three-year MOU renewal agreement to support APSN’s students and trainees across all IHG hotels and its office in Singapore.

Resorts 243
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Skift Global Forum Video:  Rethinking the Luxury Hotel for a New Era

Skift Blog

Skift Take: In this video from Skift Global Forum 2024, Daniel Hostettler of Boca Raton discusses the transformation of luxury hospitality, highlighting the shift towards personalized experiences, the integration of technology to enhance guest interactions, and the strategic rebranding efforts of the Boca Raton resort.

Resorts 246
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Booking: The Gatekeeper that won’t Let Go & What Hotels can do about it!

Hospitality Net

In May 2024, the European Union designated Booking.com as a gatekeeper under the Digital Markets Act (DMA), a move intended to usher in fairer practices and transparency within the digital marketplace. The goal was to address concerns about data sharing, pricing transparency, and the platform’s dominant position over hotel partners. However, nearly half a year down the line, progress has been slower than anticipated, leaving hotels still grappling with many of the same challenges.

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The Evolving Role of Experiences in Travel – Full Video, Skift Global Forum 2024

Skift Blog

Skift Take: The demand for experiences doesn't seem to be slowing down. These travel executives discuss the challenges and the opportunities.

Travel 246
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Why No Hospitality Marketing Agency Offers a Guaranteed ROI—Except One

Hospitality Net

In the crowded world of hospitality marketing, it’s rare to find an agency willing to back up their services with a promise of results. In fact, when it comes to guaranteeing a return on investment (ROI), most marketing agencies shy away, relying on vague promises and hopeful projections. But at Americas Great Resorts, we believe in our ability to deliver such exceptional results that we are the only agency offering a 10:1 guaranteed ROI for email marketing services—or the entire campaign is fre

ROI 239
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Qatar Airways Seeks to Take 25% Stake in Virgin Australia

Skift Blog

Skift Take: Qatar’s stake in Virgin Australia could revive international flying for the carrier and increase competition in the Australian market.

Market 263
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SuitePad Launches Stay Manager to Streamline and Personalize Guest Experiences

Hospitality Net

SuitePad announces the launch of Stay Manager, an innovative feature designed to help hotels personalise guest stays. The Stay Manager centralizes various guest preferences, making it easier for both guests and hotels to manage stay-related details. It supports the hotel staff with the check-in process by allowing guests to select their choices and plan their stay in detail on the in-room tablet.

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Sage Hospitality Group Plans Catbird Hotel, Colorado Springs

Lodging

COLORADO SPRINGS, Colorado—Sage Hospitality Group and Norwood Development Group have submitted a preliminary proposal to build a new Catbird Hotel in downtown Colorado Springs, at the corner of East Moreno Avenue and South Cascade Avenue.  The proposal envisions a new full-service, independent, extended-stay hotel, which will include 180 rooms, dining, and meeting spaces.

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IHG and Aldar Partner to Transform Six Adjoining Hotels into an Integrated Luxury Resort on Abu Dhabi’s Yas Island

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hotel companies, is significantly expanding its UAE presence through a strategic partnership with Aldar, the country’s leading real estate developer, investor, and manager.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Property Owners File Lawsuits Against Blueground Subsidiary in Brazil

Skift Blog

Skift Take: This isn't a pretty look for Blueground and its Brazil subsidiary Tabas.

Travel 263
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HotelRunner Acquires Bookingate, Expanding its B2B Powerhouse for the Travel Industry

Hospitality Net

HotelRunner, the leading travel and hospitality technology platform, is proud to announce its acquisition of Bookingate, an innovative B2B travel marketplace and technology platform. This strategic acquisition reinforces HotelRunner’s mission to extend its industry leadership by strengthening its commitment to completing the travel value chain for supply and demand.

B2B 233
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Sonesta Essential Rapid City Opens

Lodging

NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the opening of Sonesta Essential Rapid City. The 200-room, upper-midscale property offers proximity to explore Mount Rushmore National Memorial, Custer State Park, the Crazy Horse Memorial, The Badlands National Park, and Black Hills National Forest. “We are excited for the opening of Sonesta Essential Rapid City, which represents a milestone in the growth of our newest brand,” said Keith Pierce, Sonesta’s EVP and president

Branding 147
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The renowned Hotel d’Inghilterra Roma – Starhotels Collezione opened its doors after an intense and careful refurbishment

Hospitality Net

Hotel d’Inghilterra Roma - Starhotels Collezione reopened following an extensive refurbishment that included the new facade, rooms, suites, together with the redesign of the common areas such as the bar and famous restaurant Cafè Romano. The property is once again welcoming guests thanks to the work of Italian master craftsmen, that restored the hotel to enhance its historical charm enriched with contemporary luxury and comfort.

Hotels 233
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.