Wed.Jan 15, 2025

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Ryanair Wants a Two-Drink Cap at Airports: Here’s What Key Industry Players Think

Skift Blog

Skift Take: Ryanairs call for a two-drink limit at airports highlights deep industry divisions. Even if such measures are practical, would they effectively address root problems?

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Where Tradition Meets Modernity: Four Points by Sheraton Chennai Velachery Opens Its Doors

Hospitality Net

Discover the perfect blend of Chennais cultural charm and contemporary hospitality at Four Points by Sheraton Chennai Velachery - where every stay is a celebration of style, comfort, and authenticity.

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Emissions from Hotels: The Gap Between Plans and Actions

Skift Blog

Skift Take: Hotels have big plans to lower the amount of greenhouse gas emissions they generate. However, this report could show a gap between those plans and actual progress, especially when it comes to energy usage.

Hotels 292
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RIU presents its new, revamped website and innovative mobile application

Hospitality Net

RIU Hotels & Resorts has announced the launch of its fully revamped website and innovative mobile app, which have been designed to offer an exceptional user experience and enhance the chains omnichannel connection with its customers. With these new digital tools, the chain has upheld its commitment to providing an excellent level of customer service and staying abreast of technological development, always seeking to meet the needs and expectations of its guests in an increasingly digitalised wor

Resorts 237
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Ras Al Khaimah Tourism Growth Slows While Developers Gear Up for Casino Debut

Skift Blog

Skift Take: Ras Al Khaimah's visitor growth is well below the pace it needs to hit a 2030 target. But it's playing the long game.

Casinos 267
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Driftwood Secures Financing for Westin Cocoa Beach Resort & Spa

Lodging

MIAMI, FloridaDriftwood Capital has secured a total of $207 million in senior construction financing and Commercial Property Assessed Clean Energy (C-PACE) financing for its Westin Cocoa Beach Resort & Spa on Floridas Space Coast. After breaking ground in September 2024, the $420 million, 502-key resort is part of Driftwoods decade-long investment to grow the region’s hospitality profile and meet demand.

Resorts 251

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6 Ways Hotel Automation Can Help Reduce Labor Costs in 2025

Hospitality Net

As youre reading through the onslaught of 2025 hotel industry predictions and trends pieces, youre likely noticing Automation near the top or at the top of every list. So much so that "Automation might become a buzzword that you start to skip over.

Hotels 162
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Booking Platform Mondee Files for Bankruptcy

Skift Blog

Mondee, the booking platform for travel agents, on Tuesday filed bankruptcy with plans to restructure the company and sell its assets.

Travel 246
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Global guest-tech leader STAY reaches 23M users in 2024, driving growth in key global regions

Hospitality Net

STAY, the leading guest experience platform in the hotel industry, has achieved a major milestone in 2024, with 23 million guests using its branded apps across hotels, solidifying its role as a frontrunner in the digital transformation of hospitality.

Branding 147
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Tripadvisor’s New AI Deal, Southwest’s Hiring Freeze and Banyan Group’s Growth

Skift Blog

Skift Take: Today's podcast looks at Tripadvisor's artificial intelligence deal, Southwest's hiring changes, and Banyan's brand expansion outside of Asia.

Hiring 241
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Mercure opens its first hotel in Nepal: Mercure Kathmandu Sukedhara Heights

Hospitality Net

Mercure, dedicated to celebrating local experiences since 1973, proudly announces the opening of Mercure Kathmandu Sukedhara Heights, the brands first hotel in Nepal. Located in the heart of Kathmandu, this new hotel reflects Mercures commitment to unveiling the treasures surrounding each address, while providing a warm and inviting stay for all travellers.

Hotels 147
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Entries Now Open: Skift IDEA Awards 2025

Skift Blog

Skift Take: Entries are now open for the 2025 edition of the Skift IDEA Awards, the travel industrys most coveted achievement. Apply early to secure the best entry rate.

Travel 237
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Secondary Market Growth Exceeds Top 25 Markets in December, Cendyn Reports, with Louisville Leading Secondary Markets for the Eighth Time in 2024

Hospitality Net

Knowland by Cendyn released December monthly data findings to help hoteliers gain insight into the top locations selected by todays meeting planners. The company announced St. Louis, Mo./Ill. ranked first in the top 25 markets with year-over-year (YoY) growth at 125.8 percent. Nashville came in second with growth at 28 percent. However, the bigger story is Louisville, Ky., which led in secondary markets with 135.6 percent YoY growth and topped the secondary market list for the eighth time in 202

Market 130
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How This Festival Is Reshaping India’s Religious Travel Sector — India Report

Skift Blog

Skift Take: Mahakumbh 2025 is not just a spiritual gathering; it's a massive driver of India's religious tourism economy. It highlights how faith-based events can transform local infrastructure and spark partnerships among travel players.

Travel 225
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Tambourine Celebrates 2024 Travel Weekly Magellan Awards

Hospitality Net

Tambourine, the Fort Lauderdale-headquartered marketing technology company, is announcing its recognition in the 2024 Travel Weekly Magellan Awards. This year, Tambourine earned 11 awards, celebrating innovative campaigns and website designs created in partnership with its hotel, resort, and tourism destination clients worldwide.

Travel 130
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U.S. Sues Southwest Airlines for ‘Chronic Flight Delays’

Skift Blog

Skift Take: The Department of Transportation found that Southwest was responsible for 90% of the disruptions on two flights.

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Poor hotel tech is affecting employee retention, Cloudbeds finds

Hospitality Net

San Diego, CA Cloudbeds, the premier hospitality management software platform, has revealed 38% of hotel employees say their experience with property management systems (PMS) influenced their decision to leave a job.

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Driftwood secures $257M for Westin Cocoa Beach Resort

Hotel Business

Driftwood Capital has secured a total of $207 million in senior construction financing and Commercial Property Assessed Clean Energy (C-PACE) financing for its signature Westin Cocoa Beach Resort & Spa on Floridas Space Coast. The company also secured a $50 million credit facility from Amerant Bank at the holding company/fund level. After breaking ground in September 2024, the $420-million, 502-key resort is part of Driftwoods decade-long investment to elevate the region’s hospitality

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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A Reimagined Experience: Four Seasons Resort Mauritius at Anahita to Undergo an Extensive Renovation

Hospitality Net

Four Seasons Resort Mauritius at Anahita announces an extensive seven-month-long enhancement project to transform the resorts look and feel, building on its unique character and iconic location. A temporary pause of the operations, starting March 31, 2025, will lead the resort towards a new era since its opening in 2008.

Resorts 130
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HiJiffy Empowers Hoteliers to Create Automated WhatsApp Messages with New Campaigns Manager

Hotel Speak

[15 January 2025] HiJiffy, a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager , designed to further streamline and automate guest communication across the entire guest journey. By integrating real-time data from a hotels Property Management System (PMS), this tool significantly simplifies operations while delivering tailored and timely messaging to guests via WhatsApp , with SMS as a dependable fallback.

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Rotana Announces Expansion Plans in KSA

Hospitality Net

Driving the groups expansion plans is the development of 36 new properties in 22 cities in the Middle East, Africa, Europe, and Trkiye. This includes nine new properties in the Kingdom of Saudi Arabia (KSA), a key market for Rotana.

Market 130
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The hidden cost of rate disparity: OTAs undercutting hotels responsible for 50% rise in Cost Per Click (CPC)

Hotel Speak

Houston TX, January 15, 2025 Hotels that allow Online Travel Agents (OTAs) to undercut their rates pay nearly 50% more for PPC leads, new research has revealed. Analysis of 27million Cost per Click (CPC) impressions shows hotels are forced to pay an average of 47% more per click than if they offered the lowest nightly rate on their own website, a study by global hotel technology specialist SHR shows 1.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Four Seasons to Manage the Iconic Park Gstaad Hotel in the Swiss Alps

Hospitality Net

The luxury hotel brand has been appointed to manage the historic hotel in one of Europes most renowned mountain destinations.

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Key considerations for FF&E scheduling in hotel development

eHotelier

In hospitality projects, every detail impacts guest experience and operational efficiency, with FF&E (Furniture, Fixtures, and Equipment) purchasing being a critical component.

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Choice Hotels Launches Points Donation Campaign with Corporate Matching to Support California Wildfire Relief via the American Red Cross

Hospitality Net

Choice Hotels International, Inc. (NYSE: CHH) is announcing a new campaign benefitting the American Red Cross relief efforts to help people impacted by the 2025 California wildfires. Choice Privileges members donations to the Red Cross will now be eligible for a match from Choice Hotels of up to $25,000.

Hotels 130
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Stop Hiding Behind Benchmarking: Why Hotel GMs Must Lead—Not Follow

Demand Calendar

Hotels often use benchmarking as a security blanket to justify sticking to the status quo by saying, "At least we're doing as well asor better thanour competitors." However, this comfort zone can quickly become a trap. You'll never set the pace if your only goal is to match the market. To truly lead, you need to learn from benchmarking insights without becoming just like everyone else.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Integrating Wellness and Sustainability: Insights from the 2024 Conference

Hospitality Net

The Wellness & Sustainability Panel at the 2024 Cayuga Annual Conference explored the intersection of wellness and sustainability in the hospitality industry. Moderated by Susan Barry, the panel brought together experts Holleigh Alexander-Ramsey of Spalign Concepts, Candace Lynch of Zents, and Corey Clark of Honeycomb Strategies to share their experiences and actionable insights.

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How OTA Travel Trends Will Impact Short&Term Rentals In 2025

Hotel News Resource

Article - How OTA Travel Trends Will Impact Short-Term Rentals In 2025 - For travelers, lines continue to blur between choosing a short term rental or a hotel when considering their next stay.

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Sydney’s hotel room rates reached all-time high on New Year’s Eve

Hospitality Net

Sydneys hotel industry posted record high average daily rate and revenue per available room on New Years Eve, according to December preliminary data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

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HB Exclusive: Reeco raises $15M for procure-to-pay platform

Hotel Business

Purchasing is one of the most difficult challenges facing hoteliers. An AI-powered procure-to-pay platform designed for the hospitality industrydesigned with help from a former hotelierhas just received funding that it says will help it continue to make the process easier for hoteliers. Reeco has successfully raised $15 million in Series A funding, which already follows a $10-million seed round, bringing the total funding raised to $25 million.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.