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From F&B and wellness to unique experiences and retail, discover four key strategies to maximise earnings beyond room sales. Income creatively generated from unique products and services can provide a significant supplement to traditional room sales – without the big price tag of infrastructure investment.
This removes the pressure from reservation teams, allowing them to focus on high-value tasks such as upselling, group bookings, and complex guest requests. Real story: At Galgorm Resort , the AI solution led to a surge in accommodation inquiries, accounting for over 33% of all chats during an entire quarter.
Be it luxurious accommodations, exclusive dining, or wellness experiences, Songkran visitors crave it all. ” Offer irresistible packages that blend accommodation with local experiencesthink water fights, Thai New Year rituals, and cultural excursions. During Songkran, travelers dont just stay longer; they spend more.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. During Gibbsâ tenure, digital sales surpassed $30 billion in 2024, with over 50% of sales through digital channels.
Flexible spaces allow your property to accommodate a wide range of events and activities, appealing to diverse guest preferences and unlocking multiple revenue streams. Weddings, corporate functions, themed events and private celebrations draw crowds and offer excellent opportunities for upselling tickets, beverages and VIP packages.
Tryp.com is an online travel marketplace that bundles flights, accommodation and experiences into value-driven packages curated by AI. Because the platform curates packaged itineraries, cancellation volumes stay lower than on bargain-only flash-sale sites. What is Tryp.com?
Motorised height adjustment To accommodate all possibilities and room types â including sloping environments or areas with rising seating, such as cinema rooms or conference centres â the Philips 135HDL6015IA features a motorised trolley enabling smooth and safe electric lifting, also supporting its portability. We took this on board.
An AI agent powered by large language models (LLMs) can respond instantly, confirm availability, upsell a suite with pet amenities, and share relevant reviewsall within the same conversation. A smarter, more efficient sales operation where technology and human teams work hand-in-hand. The result?
Well, first and foremost, travel agents generally need to book accommodation alongside flights, so hotels are wise to have a presence wherever flights are being booked. Efficient upselling opportunities A GDS grants your hotel the opportunity to upsell without needing to put much effort in at all.
APAC travellers are demonstrating a growing willingness to spend beyond their accommodation, with 68% of respondents indicating they would pay more for tailored experiences. Hoteliers can unlock this potential by diversifying their revenue streams and leveraging guest data to create targeted upsell opportunities.
Motorised height adjustment To accommodate all possibilities and room types â including sloping environments or areas with rising seating, such as cinema rooms or conference centres â the Philips 135HDL6015IA features a motorised trolley enabling smooth and safe electric lifting, also supporting its portability. We took this on board.
It gives you a clear picture of total guest value, and lets you better evaluate your upselling, cross-selling and guest engagement strategies. If breakfast sales are low, you might review the menu, the pricing, or how you advertise it to guests. It helps small hotels find upselling and cross-selling opportunities.
Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff. â2025 is a pivotal year of innovation and growth for RDP and our clients,â said Ross Moff, Sales Manager at RDP.
During Gibbsâ tenure, digital sales surpassed $30 billion in 2024, with over 50% of sales through digital channels. This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey.
Hotel mobile ordering is becoming an increasingly popular amenity, as forward-thinking hotels look to offer maximum convenience to their guests while also increasing their bottom line through increased sales. Intelligent upselling A hotels mobile ordering costs can be far outweighed by the extra revenue that such a system can generate.
Overview Mews POS Tap into the power of a fully integrated, complete,purpose-built point-of-sale for hotel restaurants Capabilities ePOS Online Ordering Inventory Management POS Data and Reporting Overview Mews Marketplace 1000+ hospitality integrations, no connection fee,endless opportunities to optimize.
Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff. â2025 is a pivotal year of innovation and growth for RDP and our clients,â said Ross Moff, Sales Manager at RDP.
This shift has created new revenue opportunities for hotels, as digital platforms enable intelligent upsells like drink pairings or premium add-ons. The best guest apps seamlessly support multiple languages and comply with accessibility standards to accommodate guests with disabilities. The key is relevance and timing.
Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff. â2025 is a pivotal year of innovation and growth for RDP and our clients,â said Ross Moff, Sales Manager at RDP.
Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff. â2025 is a pivotal year of innovation and growth for RDP and our clients,â said Ross Moff, Sales Manager at RDP.
As sales collateral, hotel brochures are distinct from other documents like welcome books and local directories, which are simply there to provide information to guests. If its done well, it can prove to be a surprisingly powerful sales tool. Heres how to create a truly effective sales document. What are hotel brochures?
Development at Little Caesars Pizza , where he led nationwide efforts in franchise sales, asset management, design and non-traditional development. Prior to joining Bobbyâs Burgers, Cunningham served as Vice President of U.S. His strategic leadership helped position the brand for long-term, sustainable growth. and Canada.
PAR® Engagement is our new visionâdoubling down on R&D and innovation for what will drive the future of restaurant engagement and digital sales growth," said Joe Yetter, General Manager of PAR Engagement. and kitchen operations tech company QSR Automations LLC, announced their intention to merge. and Canada.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/9/2025 PAR Introduces Guest Engagement Cloud PAR Technology Corp.
An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.
Its mission is to empower Reservation, Marketing, and Sales teams by converting service requests into direct bookings and revenue. Little Hotelier Stand 2270 Little Hotelier is an all-in-one booking system designed specifically for small accommodations. Mews Stand 1748 Mews is the leading platform for the new era of hospitality.
Create attractive holiday-themed packages that include accommodation, festive meals, entertainment options, or exclusive amenities. This not only adds value for guests but also allows hotels to upsell services and capture diverse customer preferences.
By leveraging a diverse array of distribution channels, hotels can tap into different market segments and geographical regions, increasing visibility to attract high value customers which unlocks opportunities for upsell, therefore increasing the revenue potential.
AI-powered tools are capable of high-speed lead scoring and qualification and use data to help you nurture the folks who are already in your sales funnel. VR headsets can also help desk agents upsell rooms when guests do arrive. Lead Generation : Automation can help you connect with more leads than ever before.
Most countries have a national VAT, but some either don’t or instead apply a slightly different tax to hotel purchases, such as goods and services tax (GST), sales and use tax (SUT), or simply ‘sales tax’. VAT, GST and sale taxes therefore don’t really represent a hotel cost or a hotel fee in the traditional sense. Yes and no.
From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.
In a hotelier’s case or any accommodation provider, selling rooms is the main product to reach full occupancy. There are plenty of upselling tools available. Even small changes in your advertising can lead immediately to higher sales. For accommodation providers, the seven Ps of marketing is very important.
This not only boosts your profits but also allows you to establish a direct relationship with your guests, making upselling and future marketing more effective. STAAH SwiftBook helps properties drive direct sales from their website with advanced hotel booking software | Why SwiftBook?
A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings.
They’re typically made on a hotel’s website or other direct booking channels, like email, the sales team, social media , or through messaging tools like WhatsApp or Messenger. This brief review will give you the foundation to understand the place of direct sales within your distribution strategy.
All I have left is… vs. Fortunately, during that time what I still have open is… The first example is often said in reference to higher rated accommodations and/or to top tier (BAR or regular) rates. Examples Relating To General Sales Conversations Have you stayed with us before? Do you wanna book it?
It can be used to track guest information, preferences, and interactions, as well as to automate marketing and sales communications. Little Hotelier Little Hotelier is an all-in-one solution helping small accommodation providers run their business more efficiently, effectively, and profitably. Learn more 2.
In the hotel industry, eCommerce refers to the buying and selling of accommodation and related services over the internet. Consider adding a live chat widget to answer questions in real-time to guide them through the booking process and increase upselling opportunities. What is hotel eCommerce?
She has several options for accommodation, but she (or her organisation) opts for your hotel due to a “Book two nights and receive a complimentary airport transfer” offer. Enhancing the guest experience: Complimentary services or amenities as part of a promotion can elevate the overall quality of a guest’s stay.
Promote and upsell activities easily with Little Hotelier Little Hotelier’s direct booking engine lets you sidestep OTA commission fees while increasing the value of every reservation. By upselling guests with paid activities as part of your custom booking process. It can generate revenue through ticket and drink sales.
Firecastle is not so much an accommodation provider, but a haven for visitors that encompasses a cafe, bakery, grocer, delicatessen, gift store, and 10 charming guest rooms. The most valuable feature of Guest Engagement for us is the ability to upsell for additional revenue.
Modern cloud-based platforms are designed with this flexibility in mind, accommodating a wide array of integrations with top-tier applications. Upselling tools. Employ strategic upselling solutions to maximize revenue through tailored guest offers and promotions. Point-of-sale. Smart door locks. Room controls.
Meaning, accommodation providers need to constantly upgrade themselves to cater to the needs and wants of people. Sales strategies. Gone are those days when you’d have an in-person conversation with your guests to update them about their booking, the services they can avail of, and upsell to them. Sales strategies.
Another common strategy utilised in hotel revenue management consulting is to identify other potential revenue streams, from value-adding services, to new target markets, to opportunities to upsell and cross-sell. Able to increase production through activation and maintenance of sales channels.
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